Asst. Residential Site Manager - Supportive Housing

Asst. Residential Site Manager - Experienced, Strong Leader

Excellent pay and benefits!

Trellis Mgmt Co. has been managing properties in the Twin Cities and surrounding metro area since 1990. We are a professional management company that prides itself on excellent management services and the respectful treatment of our residents. We take pride in our communities, our residents and in our employees. With over 65 properties and 4000 units, we hire the most skilled and knowledgeable individuals in their respective careers to drive business success.

We are looking for an individual to assist in managing a property, totaling 151 units of Sec 8, Sec 42, and PHA Vouchers. The ideal candidate must be skilled in working with client services, and with a diverse population to include long-term homeless and disabled clients.

Responsibilities:

Asst. Managers are responsible for assisting the Manager with all functions related to the appearance, working order, administration and residential support for their property. This includes responsibility for assisting with supervision of staff, ensuring property appearance is maintained and kept in excellent working order while keeping it clean, safe and comfortable for residents. In addition to the duties and responsibilities listed below, employees are expected to maintain a positive work atmosphere by behaving and communicating in a manner that gets along with residents, customers, clients, co-workers and supervisors.

Duties include but are not limited to:

• Receive and deposit rent payments & initiate late rent notices
• Prepare and submit payment reports & follow up on non-payment of rent
• Determine when charges for maintenance repairs are due from residents
  
• Follow‑up as needed

Administration:

• Supervision of staff
• Approve invoices
• Approve time sheets, track work records and calls
• Prepare vacancy reports as requested
• Keep work area in good order, and maintain inventory of office supplies
• Assign and oversee the follow through on work order requests

Move‑in/Move‑out:

• Obtain referrals through Coordinated Entry and/or waiting list
• Show apartments to prospective residents
• Coordinate with new resident and Services to accomplish a smooth move‑in
• Work with Service providers to orient new resident to unit and to site policies
• Complete move out inspections, and provide accounting dept. with information to prepare the security deposit
• Coordinate preparation of the unit for re‑rental, keep unit secure during vacancy

Notices:

• Draft notices to residents, upon approval of the Site Manager

Additional Duties:

• Work with various service providers in all aspects of resident’s tenancy (rent, lease violations, activities, etc.)
• Carry out additional duties as assigned by the Site Manager in order to properly operate, manage and maintain the property
• Insuring the cleanliness of the building, common areas and grounds

In addition, the Asst. Manager will perform other reasonable business-related duties as assigned.

Assignment and Performance of Work:

• Assignment of work is received verbally and in writing from the Site & Portfolio Manager. The Asst. Manager is expected to assist in organizing the operations of the development and to complete the required tasks without regular, specific instructions. The Asst. Manager is also expected to consult with the Site Manager on an on‑going basis and keep the Site Manager fully informed.
  The Asst. Manager will compose himself/herself with the utmost professionalism at all times to create the best possible image for the development. They are responsible for assisting in making the decisions necessary to schedule, coordinate and accomplish the duties and responsibilities as listed. The Asst. Manager is also responsible for arranging weekend and after‑hours coverage, if needed.
  
  Qualifications:
  • Must have previous property management experience that included working with service providers, long-term homeless and Coordinated Entry
  • Ability to work and be productive in challenging environment
  • Lease-up and staff supervision experience
  • Must also have proficient computer skills with Microsoft Office; Yardi & Rent Cafe a plus
  • Excellent customer service, verbal and written communication skills, along with strong organizational skills and ability to prioritize as well as multi-task
  • Must have valid driver’s license with current vehicle insurance and a reliable vehicle.
  
  Benefits:
  
• PTO
• 401(k)
• Health Insurance
• HSA/FSA
• Dental
• Vision
• STD/LTD
• Life Insurance

Salary starting from $22.00/hrly - DOQ

EOE