Asst, Medical

Overview
Location: Naperville , IL. May be required to travel to other locations.
Department: Ortho
Hours: Mon - Fri 7:00a - 4:30p, Hours can vary
Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

• Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
• $5,250 Tuition Reimbursement per year.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
• 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
• 401(k) Match
• Profit-sharing program

Are you ready to challenge the expected to deliver the extraordinary?
Responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. Complies with established company policies and procedures, HIPAA Privacy Rules and Duly Health and Care Confidentiality Policy. Ensures clear and timely communication including patient appointment status to clinical departments. Assist in overall department work that may include overflow from other specialty departments and/or locations
Responsibilities
The Journeys and Adventures that Await

• Greet patients and assist with registration, scheduling, measuring vital signs and collecting health history
• Provide support to physicians during examinations, minor office surgeries, dressing changes and other first aid procedures
• Certified medical assistants may assist with immunizations or injections
• Assist patients with prescription requests, address pharmacy callbacks, provider orders, update charting and filing
• Conduct onsite lab testing to include: EKG, pulmonary function, blood glucose and urine pregnancy tests
• Maintains clean, warm and inviting examination rooms for patient visits
• Provide excellent customer service exemplifying Duly Health and Care CARE values
• Some travel to assist other local clinics may be required

Qualifications
The Experiences You Bring

• High school diploma or GED required
• Completion of Medical Assistant educational program or higher education courses in health sciences or related experience required
• Several of our clinical specialties including Internal Medicine, Pediatrics, and Family Practice, require active medical assistant certification through one of the following:
• American Medical Technologists (AMT)
• National Center for Competency Testing (NCCT)
• National Healthcareer Association (NHA)
• American Registry of Medical Assistants (ARMA)
• American Association of Medical Assistants (AAMA)
• CPR certification or willing to become certified upon hire required
• May require phlebotomy certification to be completed within 90 days of hire
• Prior experience working as an MA, CMA, CNA, EMT or 2 years of prior experience working in a medical office assisting with patient care
• Prior experience using an electronic medical record preferred
• College graduates from a health sciences program interested in gaining patient care experience and in pursuing a career in healthcare are welcome to apply.