Address
Form of workPosition Details
Position Information
Requisition Number
S3335P
Home Org Name
Library Administration
Division Name
Library
Position Title
Associate Tech Support Analyst - IT
Job Class Code
MA48
Appointment Status
Full-time
Part-time FTE
Limited Term
No
Limited Term Length
Job Summary
Auburn University Libraries seeks creative, dynamic, and results-oriented candidates for the position of Makerspace Specialist in the Innovation & Research Commons (I&RC). Reporting to the Manager of the AU Libraries Innovation Support Department (ISD), the Makerspace Specialist (Rank: Associate Tech Support Analyst-IT) is a key member of a team of professionals responsible for supporting the MakerSpace and Extended Reality (XR) Space in the Innovation & Research Commons (I&RC) on the 1st floor of RBD Library.
The Makerspace Specialist oversees the day-to-day operations of the MakerSpace and XR Space; this includes providing training and technical assistance to Auburn University faculty, staff, and students who want to use the emerging technologies in the MakerSpace and XR Space; selecting and maintaining the MakerSpace and XR Space equipment and software; and ensuring that the MakerSpace and XR Space comply with AU Risk Management policies and guidelines. The Makerspace Specialist provides expert instruction for individuals and groups utilizing emerging technologies like 3D printing and Virtual Reality (VR) for educational and research purposes, including internally and externally funded research projects. In collaboration with the Biggio Center for Teaching and Learning and other interdisciplinary campus groups, the Makerspace Specialist exercises leadership in developing and applying emerging technologies and services that support knowledge creation. Finally, the Makerspace Specialist will investigate and evaluate emerging technologies for potential adoption, develop online learning objects, help to manage projects, and participate in workshops.
About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.
Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama's best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more! Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Essential Functions
The primary duties include but are not limited to:
Minimum Qualifications
Minimum Qualifications
Education and Experience:
Bachelor's Degree in IT or related field preferred
or
Associate's Degree in IT or related field preferred plus 4 years of relevant IT experience in IT support and analysis, preferably in a university setting
or
High School diploma or equivalent plus 8 years of relevant IT experience in IT support and analysis, preferably in a university setting
Minimum Skills, License, and Certifications
Minimum Skills and Abilities
Working knowledge of or experience in one or more of the following areas: technology hardware basic troubleshooting, including but not limited to: PC and Mac platforms; engineering software, e.g. SolidWorks or AutoCAD; Virtual Reality/Augmented Reality (VR/AR) hardware, software, and/or development; 3D printing and scanning; programmable sewing machines; fiber arts and textile work; laser cutting; basic electronics and circuit board design and soldering; Arduino or Raspberry Pi boards. Ability to work with others on a team, strong commitment to customer service, strong written and verbal communication skills, strong organizational skills; ability to learn new technologies, troubleshoot issues, interpret technical information, and solve problems. Excellent written and interpersonal communication skills. Commitment to a high level of customer service. Experience with 3D printing, programming languages, or virtual and augmented reality. A demonstrated ability to learn and understand technical and design concepts.
Minimum Technology Skills
Computer workstations; 3D printers and scanners; soldering and electronics bench equipment; Arduino and Raspberry Pi boards; laser cutter; air compressors; power tools (drill press and band saw); sewing machines; digital cameras; VR/AR headsets and related equipment.
Minimum License and Certifications
Desired Qualifications
Desired Qualifications
Posting Detail Information
Salary Range
$41,200 - $65,900
Job Category
Information Systems/Technology
Working Hours if Non-Traditional
City position is located in:
Auburn
State position is located:
AL
List any hazardous conditions or physical demands required by this position
Posting Date
01/23/2024
Closing Date
02/06/2024
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings
https://www.auemployment.com/postings/42941
Position Information
Requisition Number
S3335P
Home Org Name
Library Administration
Division Name
Library
Position Title
Associate Tech Support Analyst - IT
Job Class Code
MA48
Appointment Status
Full-time
Part-time FTE
Limited Term
No
Limited Term Length
Job Summary
Auburn University Libraries seeks creative, dynamic, and results-oriented candidates for the position of Makerspace Specialist in the Innovation & Research Commons (I&RC). Reporting to the Manager of the AU Libraries Innovation Support Department (ISD), the Makerspace Specialist (Rank: Associate Tech Support Analyst-IT) is a key member of a team of professionals responsible for supporting the MakerSpace and Extended Reality (XR) Space in the Innovation & Research Commons (I&RC) on the 1st floor of RBD Library.
The Makerspace Specialist oversees the day-to-day operations of the MakerSpace and XR Space; this includes providing training and technical assistance to Auburn University faculty, staff, and students who want to use the emerging technologies in the MakerSpace and XR Space; selecting and maintaining the MakerSpace and XR Space equipment and software; and ensuring that the MakerSpace and XR Space comply with AU Risk Management policies and guidelines. The Makerspace Specialist provides expert instruction for individuals and groups utilizing emerging technologies like 3D printing and Virtual Reality (VR) for educational and research purposes, including internally and externally funded research projects. In collaboration with the Biggio Center for Teaching and Learning and other interdisciplinary campus groups, the Makerspace Specialist exercises leadership in developing and applying emerging technologies and services that support knowledge creation. Finally, the Makerspace Specialist will investigate and evaluate emerging technologies for potential adoption, develop online learning objects, help to manage projects, and participate in workshops.
About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.
Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama's best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more! Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Essential Functions
The primary duties include but are not limited to:
- Consult with AU faculty on production and research projects involving the AUL Innovation and Research Commons (I&RC) MakerSpace and XR Space; help to foster new research- and curriculum-related initiatives and ideas for the MakerSpace and XR Space.
- Supervise and train student employees in the MakerSpace and XR Space, including safety and technical training.
- Maintain equipment in the MakerSpace and XR Space by keeping up with routine maintenance, troubleshooting, reporting issues, and ordering necessary parts and expendables; track warranty and service contracts and coordinate service as needed; maintain the physical MakerSpace and XR Space environment with a view to accessibility and safety.
- Provide individual or group training and technical assistance to users of equipment such as specialized computers and software, virtual reality (VR) headsets and controllers, and other wearables in the XR Space.
- Work with the I&RC Outreach Programs Administrator on the MakerSpace and XR Space libguides, tours, workshops, and instructor-related sessions, including those done in collaboration with AUL subject librarians.
Minimum Qualifications
Minimum Qualifications
Education and Experience:
Bachelor's Degree in IT or related field preferred
or
Associate's Degree in IT or related field preferred plus 4 years of relevant IT experience in IT support and analysis, preferably in a university setting
or
High School diploma or equivalent plus 8 years of relevant IT experience in IT support and analysis, preferably in a university setting
Minimum Skills, License, and Certifications
Minimum Skills and Abilities
Working knowledge of or experience in one or more of the following areas: technology hardware basic troubleshooting, including but not limited to: PC and Mac platforms; engineering software, e.g. SolidWorks or AutoCAD; Virtual Reality/Augmented Reality (VR/AR) hardware, software, and/or development; 3D printing and scanning; programmable sewing machines; fiber arts and textile work; laser cutting; basic electronics and circuit board design and soldering; Arduino or Raspberry Pi boards. Ability to work with others on a team, strong commitment to customer service, strong written and verbal communication skills, strong organizational skills; ability to learn new technologies, troubleshoot issues, interpret technical information, and solve problems. Excellent written and interpersonal communication skills. Commitment to a high level of customer service. Experience with 3D printing, programming languages, or virtual and augmented reality. A demonstrated ability to learn and understand technical and design concepts.
Minimum Technology Skills
Computer workstations; 3D printers and scanners; soldering and electronics bench equipment; Arduino and Raspberry Pi boards; laser cutter; air compressors; power tools (drill press and band saw); sewing machines; digital cameras; VR/AR headsets and related equipment.
Minimum License and Certifications
Desired Qualifications
Desired Qualifications
- Bachelor's Degree
- Experience working in an academic or public library setting
Posting Detail Information
Salary Range
$41,200 - $65,900
Job Category
Information Systems/Technology
Working Hours if Non-Traditional
City position is located in:
Auburn
State position is located:
AL
List any hazardous conditions or physical demands required by this position
Posting Date
01/23/2024
Closing Date
02/06/2024
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings
https://www.auemployment.com/postings/42941
