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Form of workThe ARCHESAssociate Program Director is responsible for maintaining internal operating systems for the ARCHES Housing programs. This includes: overseeing building safety and maintenance, implementing of human resource policies, evaluating program design and efficiency of service delivery, and facilitating annual reports. This position assists program staff to ensure achievement of program goals as well as compliance with agency policies and procedures. Additional duties include working with MWVCAA sub-recipients, program development with an emphasis on strengthening work flows, and day-to-day problem resolutions.
This position requires the ability to work a rotating on-call schedule with other management staff outside of regularly scheduled working hours. Rotating on-call schedule may include days, nights, weekends and/or holidays.
Candidates must submit application by 12/15/2023 in order to be considered for first round interviews.
MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skills, and/or abilities required of this position.
EDUCATION and/or EXPERIENCE
A Bachelor's degree in Administration, Education, Social services, or a related field; 2 years of experience in administration or program management/coordination and/or supervisory experience in a social service or community services setting; 2 years of experience managing programs working with vulnerable or at-risk populations, including people experiencing homelessness or at-risk of homelessness required. An equivalent combination of education and experience may be accepted.
CERTIFICATES, LICENSES & REGISTRATIONS
- Driver Qualification Status required for this position. Driver license and satisfactory drive record for previous three years required.
- Candidate must pass a comprehensive MWVCAA background screening prior to employment.
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of federal, state and local grant and budgeting requirements and procedures.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to work some evenings, weekends, early morning hours.
- Ability to effectively present information to senior management, staff and public groups.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Possess intermediate to advanced computer skills. Proficient in Microsoft Word, Excel and Outlook, database software, online tools, and video conference platforms.
**ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
- Implements program guidelines, policies and procedures designed to promote stable housing across Marion and Polk County.
- Supervision of Housing Program Managers.
- Mentors and oversees the Community Resource Program by staff hiring, evaluation, training for new employees, daily oversight, monitoring/coaching, and ongoing training and professional development.
- Assists in coordinating and maintaining compliance for all grants (Federal, State, local, and Foundational.)
- Researches evidence-based practices and initiates partnerships to continue to increase assistance services.
- Oversees data compliance and data quality, analyzes data, and provides training and support to employees utilizing the database.
- Conducts programmatic evaluation and data analysis; tracks outcomes.
- Establishes and maintains positive community partnerships for continued development of programs.
- Coordinates and facilitates community meetings.
PHYSICAL DEMANDS and WORK ENVIRONMENT Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
- Specific vision abilities required by this job include close vision and ability to adjust focus.
- Speaking and hearing abilities required.
- Requires the ability to analyze, focus and manage pressures of deadlines, public speaking, media attention, and changing circumstances; may require working at a rapid pace to carry out tasks.
- Occasionally lift up to 25 pounds.
- Requires frequent personal mobility between offices and sites.
- Frequent local travel and occasional distance travel as needed.
- Manual dexterity for computer and office equipment, and the capacity to quickly learn new technologies.
- Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.
- Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
- Occasional exposure to bodily fluids and malodorous air.
- Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated.
- Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.
MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth, and supported to envision and reach a positive future.
MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.
**This is a partial list of essential duties and responsibilities. To review the full job description, please apply at mwvcaa.org/careers/.
If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at or call 503-585-6232 to ask for a HR Team Member.
