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SalaryAssociate Member Services Representative – Columbus, Ohio
- If you have the drive to deliver high quality customer service.
- If you have strong communication and active listening skills.
- Would you like to work in a hybrid working environment where you work remotely all but 2 days per month?
If you answered Yes, we may have the perfect career for you!
At the Ohio Public Employees Retirement System (OPERS), we provide retirement benefits to over 1 million Ohioans who have worked in public service. As a Member Services Representative at OPERS, you will make a difference in our members’ lives from the start of their career, throughout their careers and well into retirement.
Build your career by joining the largest state pension fund in Ohio which proudly serves over 700,000 public employees and retirees. Benefit from a competitive Total Rewards Package that includes access to financial and personal wellness tools and resources. Be part of a dynamic, diverse community that shares a passion for serving others.
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What You’ll Bring
- High school diploma
- At least 3 years of experience providing superior customer service to clients, customers, or members
- Experience interpreting and delivering complex information in an understandable and compelling manner
- Strong attention to detail with excellent active listening and communication skills
- Ability to quickly learn, understand and then accurately communicate new information to others
- Ability to connect to OPERS systems remotely via DAL or Cable Modem with minimum of 10mbps download and 10mbps upload speeds (check yours at www.speedcheck.org)
- A collaborative, team-oriented atmosphere
- A rewarding career with a stable organization
- A comprehensive compensation package that includes a competitive starting salary of $22.91/hour, with room to grow!
- Excellent benefits and programs designed to support your personal well-being
- Pension plan plus 457(b) retirement account with company match opportunity
- Onsite fitness center, cafeteria and free onsite, covered parking
- Generous time off and sick leave policy as well as 12 paid holidays each year
- We are accepting applications beginning Friday, March 1st through Friday, March 15th, or until filled
What OPERS offers
Application deadline information
Who we are
Since 1935, OPERS has provided security and peace of mind to Ohio's retired public workers and their families by offering retirement, disability, and survivor benefit programs for public employees. Our office is in downtown Columbus, minutes from the historic German Village neighborhood and the bustling Short North District. Columbus is a city that never stops innovating, thriving, or shaping tomorrow and those attributes align perfectly with our core values. At OPERS, we never stop working for our members and investing in their futures.
As OPERS associates, we make a difference in our members' lives from the moment they join the Plan, throughout their careers and well into retirement. When you join the OPERS family, you become part of a dynamic, diverse community that shares a passion for serving others. And you'll become a member too - the work we do as OPERS associates directly impacts our own futures.
Build your career by joining the largest state pension fund in Ohio, which proudly services over 700,000 public employees and retirees. Benefit from a competitive Total Rewards Package that includes access to financial and personal wellness tools and resources. Apply today to join our team!
