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Work for GOOD at Goodwill
- Do you want to make a difference in your community while earning a paycheck?
- Would you like to help your community and environment every day that you come to work?
- Looking for a job that provides meaning as well as personal and professional development?
Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.
We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.
We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.
We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.
Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.
Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.
We prefer to promote from within. Your growth and advancement is our priority.
Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.
Change Lives. Make a Difference.
Discover Purpose. Apply today at WorkforGoodSA.org.
POSITION SUMMARY
This position will be responsible for performing quality reviews of Service Treatment Records (STRs) for separated and/or retired Total Force Members. Duties and responsibilities include, but are not limited to: Performing analysis to ensure all components parts of the records are present, are accurate and comply with VA requirements; work closely with Government personnel to obtain missing record components with the highest possible degree of accuracy. Support the organization in its mission to help change lives through the power of work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure all records and loose flowing documents received are accurately entered into the tracking database within the prescribed timelines.
- Conduct thorough research and ensure all records received on Active service members are forwarded to the appropriate location as well as document all actions taken to retrieve missing components or records.
- Properly prepare records for scanning by removing staples; making copies of documents that cannot be scanned as well as remove erroneously filed documents on other personnel filed in the service member’s records.
- Meet the quota objective for each phase of the record transition (i.e. data entry, verification, research, document preparation, scanning, quality control, disposition, and destruction.)
- Perform quality control of all document scanned prior to uploading documents into the document repository; and records are uploaded into the correct record.
- Properly fill out the certification form and upload completed records, computer generated record and certification form into document repository within the prescribed timelines.
- Ensure the tracking database is updated accurately at each phase as the record transitions through the process.
- Communicate effectively both orally and in writing.
- Proficient with basic level computer skills, MS Office Suite, data entry and computer operation
- Ensure proper disposition of all scanned records and document destruction
- Manage inventory of records accurately; retrieve requested records within the timelines required
- Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
REQUIREMENTS
- Must be a U.S. citizen and eligible for a security clearance.
- High school Diploma or equivalent (GED)
- 6+ months of office/clerical experience using computers.
- Data entry experience helpful.
- Previous experience working with military records helpful.
- Basic computer skills MS office
- Must be able to meet the physical requirements of the position.
- For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.
Equal Opportunity Employer/Veterans/Disabled
