Associate Manager

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. As a 146-year-old family-owned company recognized the world over for delivering feel-good comfort, our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Jockey is seeking an energetic Associate Manager to join our team at our Michigan City, IN location.  As an Associate Manager for Jockey while working as the Manager on Duty (MOD), you will provide leadership and direction in assigned store in the areas of key business metrics, sales and profitability, merchandising, selling and customer service, recruiting, selecting, training, coaching and developing people.

Essential Functions:

• Responsible for all aspects of Base Store management including:
  • Driving all aspects of store level sales and profitability.
  • Assist in recruiting, selecting and training a team of qualified, dedicated and professional store associates based on established core competencies.
  • In partnership with the Store Manager, lead and inspire store team through effective coaching and development support needed to create a high performance store sales and management team.
  • Maintain all standards of store operations including visual presentation, security, inventory control, human resources, expense control and operational policies and procedures.
  • Assist in managing the execution and adherence to all corporate programs.
• While MOD, responsible for all aspects of store operations including: staffing, selling skills, merchandising, stock management, safety and security, and operational policies and procedures.
• Ensure all Company prescribed standards are met and adhered to by all employees.
• While MOD, regularly review key performance metrics with staff in order to drive profitability and service in the store.
• Follow guest service principles, lead by example, and maintain consistent selling and service standards through communications, training, and individual accountability.
• Perform store opening and closing procedures in accordance with Jockey policies.
• Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money).
• Protect the security of cash, inventory, and other company assets according to policies and procedures.

Minimum Qualifications:

• Must be 18 years of age or older.
• High School degree or equivalent. Advanced degree preferred.
• 2-3 years of successful management experience in a retail environment.
• Strong selling experience required with the proven ability to meet or exceed performance standards.
• Strong communication (verbal and written) and interpersonal skills required.
• Proven experience in attracting, developing and retaining strong talent.
• Excellent problem-solving abilities.
• Extreme flexibility with the ability to work opening/closing shifts, weekends, holidays, and overtime.
• Valid Driver’s License
• Strong working knowledge of POS systems. MS Office skills also preferred.
• Ability to move a minimum of 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom; repetitive bending, prolong standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store.
• Ability to work with/around cleaning chemicals.

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers. Our non-profit 501c(3) Jockey Being Family organization helps to strengthen adoptive families in a variety of ways.