Associate Librarian

Summary of Job

The primary purpose of this position is to work as part of a team to reach the organization’s stated goals and objectives for the entire Mead Public Library public services effort. This role performs paraprofessional work serving library patrons directly or indirectly and has oversight and decision-making responsibilities. This position interacts with the public to perform circulation, basic reference, and readers advisory services. This position may also be responsible for the creation and implementation of library programs and outreach events both at the library and at other locations in the community. Work is performed under the direction of the Public Services Manager or the Support Services Manager.

Responsibilities

Essential responsibilities will align with assigned department and may include any of the following:

• Assists with all duties listed in the Library Assistant position as needed, which include but are not limited to:
  • Circulation of library collections
  • Customer service, reader's advisory, and limited research services
  • Instruct and assist patrons with technology and equipment to include but not limited to public computers, makerspace equipment, digital media production studio, online library catalog, and digital resources.
  • Handles/counts cash and performs cash transactions
  • Interprets, explains and applies library policy and procedures to respond to customer concerns.
  • Prepares invoices for payment
  • Schedules and coordinates book displays and exhibits.
  • Directly address Code of Conduct enforcement and behavioral issues in the library alongside Managers and Public Safety/Community Resource Specialist
• Coordinates makerspace (Imaginarium) and/or digital media production studio (Mead Radio) activities, programs, and equipment purchases and maintenance
• Assists librarians with collection development and maintenance
• Plans, develops, and delivers programs in the library and community
• Foster a collaborative relationship with community groups, businesses, organizations, educational institutions, and agencies in Sheboygan.
• Provide information about library services, programs and resources at various outreach locations while being flexible in scheduling and deployment, working at outreach sites indoors or outdoors, in a variety of weather.
• Assists in training, scheduling, and directing the workflow of Library Assistants
• Monitors and recommends changes in work procedures to improve service to library patrons and informs/retrains staff.
• Creates and maintains procedures manuals and documentation for the purposes of training and reference.
• Attends library conferences and workshops
• Provides input to managers in the improvement of library policies, plans and goals
• Leads ad hoc teams or projects; participates in and leads staff committees
• Reports building malfunctions, safety, and security matters to management, safety specialist and/or maintenance staff
• Provides emergency duties and resources as needed in times of a City emergency in conjunction with the Director and in accordance with the City’s emergency plan
• Performs other related work as assigned by the Director or Manager

Education & Experience

• Bachelor's Degree and two years of library or related experience
• Or equivalent combination of education and relevant experience

Qualifications & Skills

1. Basic knowledge of library services and procedures andALA Professional Code of Ethics
2. Ability to work collaboratively and develop and maintain effective relationships with staff, library users and community partners.
3. Ability to work independently in a fast-paced environment with frequent interruptions, be self-directed, problem-solve, and set priorities in order to meet assignment deadlines.
4. The ability to communicate ideas and information effectively both in written and oral form; effectively read and understand written information.
5. Ability to remain professional and courteous while interacting with library patrons.
6. Resilient and adaptable with a willingness to learn and remain flexible when faced with changing situations and an ambiguous work environment.
7. Proficiency with computers and other technology is required, including, but not limited to:

• Mastering the library’s integrated library system (ILS)
• Using a Web browser and conducting basic web searches
• Navigating a Windows environment and use of standard Microsoft software, email and calendars
• Using a variety of web-based resources such as Google Suite, Monarch Catalog, Libby, Hoopla, Kanopy, and more
• Monitoring and responding to multiple communications streams concurrently (e.g. email, Slack, phone calls)
• Assisting library users with the use of technology including performing common troubleshooting for computers, laptops, printers, fax, meeting room tech (sound and projection), and more.

• Sitting, standing, walking, climbing and stooping
• Bending, twisting and reaching
• Talking and hearing; use of the telephone
• Far vision at 20 feet or further; near vision at 20 inches or less
• Lifting and carrying: 50 pounds or less
• Pushing and pulling: objects on wheels weighing 60-100 pounds
• Handling: processing, picking up and shelving library materials
• Fingering: typing, keyboarding, writing, filing, sorting, shelving and processing
• Mobility: travel to meetings outside the library

• Benefits: Medical Insurance Dental Insurance Life Insurance Vision Insurance Voluntary Long and Short Term Disability Insurance Wisconsin Retirement Fund Paid-Time-Off (PTO) Paid Holidays