Job Description and Duties
SSA - Under the direct supervision of the Staff Services Manager I (SSM I), the CalFresh Staff Services Analyst (SSA), is responsible for a variety of entry level analyst activities associated with CalFresh policy development, implementation and interpretation. In accordance with skill level, the SSA is also involved in legislative bill analysis and special projects requiring research and analysis.
AGPA - Under the general direction of the Staff Services Manager I (SSM I), the CalFresh Associate Governmental Program Analyst (AGPA) is responsible for a variety of complex activities associated with CalFresh policy development, implementation and interpretation. In addition, the AGPA is involved in legislative bill analysis, special projects requiring research and analysis, and proactively provides recommendations to management for program improvement. The AGPA demonstrates the ability to work independently, as well as in a group setting, and maintains effective and ongoing communication with management.
Benefits: The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.
Click here to view all the attractive benefits available to state employees!
Telework / Remote Work Information: This position has been designated as eligible for telework. The position may require in-person attendance when requested.
Need help understanding the examination and hiring process? Do you have a question about CDSS? We'd love to hear from you! Please contact us at Recruiter@dss.ca.gov. Please include the job classification and job control number in the subject line.
You will find additional information about the job in the Duty Statement.
Shall Consider:
STAFF SERVICES ANALYST
Department Information
The Policy and Employment Bureau in the CalFresh and Nutrition Branch is the responsible for providing policy and program guidance for California's Supplemental Nutrition Assistance Program (SNAP). The Bureau reviews and interprets state and federal legislation and provides written guidance to California's 58 counties to properly implement the SNAP program at the local level.
CDSS Culture
CDSS’ goal is to foster a culture that values diversity, equity, and inclusion within our Department, that actively invites the contribution and participation of all people, and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.
Special Requirements
A Statement of Qualifications must be submitted with the application and must be no more than two pages in length, size 12-point Arial font. In your Statement of Qualifications please address the following questions:
1. Describe your knowledge and experience with CalFresh and/or other public assistance programs.
2. Describe your experience analyzing information and interpreting policy and/or regulations.
3. Describe your knowledge and experience working with multiple stakeholders and public speaking.
4. Describe your project management experience.
Applications will not be accepted without a Statement of Qualifications. Applications will be screened based on experience and desirable qualifications.
You are required to complete employment history on the application form (STD 678).
You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employmenthistory.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide office transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/20/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -(SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Desirable Qualifications
The successful candidate must have interpersonal and organization skills; have strong analytical skills with demonstrated ability to work independently; excellent oral and written communication skills, experience leading meetings and working in collaboratively with stakeholders and management; experience with project management; ability exercise initiative and good judgement; have knowledge and understanding or willingness and ability to learn CalFresh Policy.
Benefits
TRANSPORTATION REIMBURSEMENT
- Public transit (mass transit) passes.
- 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
- 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
- Vanpool drivers and riders
- 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Yazmin Saenz
(213) 435-2488
yazmin.saenz@dss.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Those interested in obtaining employment with the California Department of Social Services must apply and compete through the State recruitment process. Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:
CalCareers Exam/Assessment Search
If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Social Services, please contact the Examination Unit at examinations@dss.ca.gov.
Applicant Survey
Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.