Associate Director Worldwide Account Management

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:
The Worldwide Account ManagementAssociate Director will be a key role partnering with markets to deliver on the cross-functional ‘One-BMS’ standard for Account Management and instill enterprise excellence in this capability. This role will drive coordination, collaboration, and transparency between the in market Commercial, Medical and Access teams working within shared accounts encouraging dynamic account-centric interactions - ultimately delivering on a core intent of the New Commercialization Model, enhanced external customer engagement and focus.

Key Responsibilities:

• Under the leadership of the WW Account Management Director, this role will contribute to and implement Account Management as a core capability across BMS Commercialization.

• Drives partnership across the market, functional leaders and stakeholders to embed Account Management as a core capability and define associated organizational needs across markets.

• Define / create critical connection points with in-market matrix partners (Strategy & Operations, Medical, BI&A, Commercial, Clinical Trials, IT, business, legal, medical, regulatory (MLR), compliance and others) to drive development of shared strategies, action plans and & execution / performance metrics.

• Interfaces with various in-market home office and field teams and local S&O across markets to understand their business needs and deliver relevant expertise in Account Management

• Partners with the market to develop and track the attainment of key performance indications (KPIs) for Account Management

• Mobilizes change management within the market organization (Strategy & Operations, Training, IT, commercial operations, and other matrix partners) in the implementation, utilization, measurement and maintenance of solutions (including people, process and technology)

• Leading in-market continuous improvements with Account Management capability

• Drives the in-market identification of current state pain points and opportunities for improvements, defines and documents business requirements, identifies potential solutions, including external vendor evaluation and selection (as needed)

• Contributes to a Global Roadmap for Account Management and enabling the development and rollout of Account Management across geographies and functions.

• Maintains a high degree of industry intelligence on Account Management trends and solutions, bringing that knowledge back in house to further inform the central capability.

Qualifications & Experience:

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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