Associate Director, Site Systems Support- Cell Therapy

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in Cell Therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
Summary
Associate Director, Site Systems Support - This position reports to the Director, Manufacturing Strategy & Business Operations. This role is part of the Strategy & Business Operations organization, and will manage the Warehouse Operations (WH), Operational Excellence (OpEx) and Project Management Operations (PMO), groups at the Warren, NJ site and will be responsible to manage all portfolio projects that directly affect Warren Site Operations for Manufacturing, Engineering, Quality Assurance, and Quality Control.
The AD will lead the WH team managing all processes associated with material receipts, movement, storage, and distribution within early Cell Therapy clinical operations playing a strategic role in the Warren site warehousing processes ensuring appropriate controls and efficient operations.
Managing OpEx supporting business management by emphasizing continuous improvement across all aspects of the business and business processes by creating a culture where management and employees are invested in outcomes and empowered to implement change.
The role also manages PMO dealing with day-to-day and strategic business issues systematically through planning, organizing, motivating, and controlling resources to achieve specific goals. The portfolio projects include but are not limited to new product introductions, technology transfers, Warren site master plan and associated projects within Cell Therapy Development (CTD), both throughout the network and local in scope. This role will manage applicable projects, develop plans and strategies, manage timelines, identify, and respond to critical path barriers, maintain a risk registry, associated contingency plans, and prepare project status reports to ensure rapid, flawless, compliant, and cost-effective delivery of quality products.
This role will hire, train, and manage staff as needed and is required to work in a dynamic, cross functional setting within the landscape of the clinical development center of excellence where project assumptions and scenarios may change requiring the individual who can quickly adapt managing communications with leadership within the organization.
Responsibilities

• Hire, coach, and manage employees based on departmental needs and workload volume
• Develop cross-functional and operational understanding of Cell Therapy clinical manufacturing landscape
• Expand knowledge of the procedures, analytics, and documentation
• Stay current with industry trends and standards (e.g., PDA, ISPE) and participate in best practice forums consistent with function responsibilities
• Ensure safe and compliant cGMP operations
• Plan and manage team goals, project schedules and new information
• Participate in project meetings and propose improvements if necessary

• Supervise current projects and coordinate all team members to keep workflow on track
• Develop critical path analyses to understand risks and opportunities within project timelines
• Support and mentor front-line teams in the understanding and improvement of Key Performance Indicators
• Drive a culture of collaboration, cooperation, execution excellence, effective communication, and cross-functional problem-solving to enable high-performing project teams
• Participate in routine plant operating meetings
• Manage and continuously improve Site Systems Support framework for Warren
• Support the tracking of team metrics and manage completion of objectives and projects.
• Support S&BO Director in the development of change execution management strategies to ensure successful project execution and new technology integrations
• Manage multiple complexity level, cross-functional process improvements and support technical transfer project Subject Matter Experts (SME) through commercialization
• Complete project closeout identifying lessons learned with functional area SMEs

• Track project performance, specifically to analyze the successful completion of departmental short- and long-term goals
• Track resource utilization across projects and initiatives
• Lead the development of integrated timelines, ensuring alignment with Global Project timelines
• Ensure adherence to applicable project budgets and capital appropriation requests where applicable
• Proactively identify Site Systems Support program risks and work with the Director to develop contingency plans
• Responsible for the preparation and presentation of project status report progress to governance
• Ensure that team recommendations related to project direction, timelines and budget which need endorsement by governance teams are planned for review at appropriate milestones
• Promote a culture of collaboration, cooperation, execution and operational excellence, effective communication, and cross-functional problem-solving to enable a high-performing Site Systems Support team.
• Lead the development and execution of process improvement initiatives.
• Manage, update and report Key Performance Indicator metrics, to governance. (Departmental Scorecard/Site Balanced Scorecard alignment?)
• Work closely with Process Engineering and Support (MO/MSAT) team on the design and implementation of new technology and new systems/facilities related to production process needs.
• Interact with teams including but not limited to, Manufacturing Operations, Quality Assurance, Quality Control, Engineering and Regulatory to provide guidance on process capability, manufacturing capacity, loss reductions and Key Performance Indicator improvement.
• Assist site leadership in the expansion and implementation of root cause and investigative tools and S5/LEAN based continuous improvement.
• Support Director in accomplishing productivity and financial goals with cross-functional teams.

Skills/Knowledge Required:

• Work independently and build high performing team
• Matrix manage, coach, and develop direct reports
• Manage large cross functional teams
• Manage operations for a portfolio of projects that are concurrently ongoing
• Rapidly solve problems and deal with organizational complexity
• Prioritize and complete work with sense of urgency based on criticality
• Interface cross-functionally both internally and externally
• Communicate to and present to executive leadership
• Demonstrated ability to work as part of a team
• High level of interpersonal and communication skills (written and verbal)
• High organization skills with ability to multi-task several objectives in parallel
• Proficient computer skills with Microsoft: Word, Excel, PowerPoint, Project, Teams, Visio, SharePointMust be competent in Project Management tools and methodologies such as MS Project
• Excellent organizational and time management skills
• Experience with regulated GMP environment for manufacturing (Biologics or Cell Therapy experience is a plus).
• Must be able to interact and communicate effectively at all levels of the organization

Education Requirements:

• Bachelor's degree in science, engineering, information systems, business management or related fields; advanced degree preferred.
• 12 years relevant work experience required, preferably in a regulated pharmaceutical manufacturing environment.
• Experience in warehousing, PMO, OpEx, manufacturing, and supply chain areas preferred.
• 7+ years direct supervisory/ personal management experience
• Understanding of Project Management
• Certified in Lean Six Sigma Black Belt preferable

BMSCART
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
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