Associate, Dental & FSA Services

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds—tech people, numbers people, even people people—working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference—it’s time to make a healthy career move to MVP!
Full-time, Non-Exempt
Position is remote/virtual
Addresses phone calls regarding inquiries, questions, and concerns relating to member Flexible Spending Accounts and Health Reimbursement Accounts. Has a good understanding of Flexible Spending Accounts (FSA’s), Health Reimbursement Arrangements (HRA’s) and governing IRS Guidelines. Setup and maintain client and participant account information within the Alegeus claims payment system. Supports processing of claims disbursements, and weekly/monthly reporting. Provides service updates and ongoing feedback to the Manager to ensure all appropriate personnel are kept informed of any group plan changes and customer concerns. Performs other duties as assigned. Candidates must have a private, secure internet connection when working remotely.
POSITION QUALIFICATIONS
Minimum Education
High School Diploma required. Associates' in Health, Business of related field
preferred.
Minimum Experience
Customer service experience required, experience taking inbound calls strongly
preferred. Previous office related health care experience required. Knowledge of CDT, HCPCS, ICD-10-CM coding systems and medical terminology preferred. Experience with Facets and Macess strongly preferred.
Required Skills

• Adaptability
• Composure
• Business
• Analysis
• Strong
• Verbal and Written Communications
• Critical
• Thinking and Problem Solving
• Strong
• Time Management

About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.
At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
In addition, we offer a comprehensive benefits package that includes:

• Considerable paid time away from work including PTO (Paid Time Off), sick time, service time off, paid holidays, and floating holidays, allowing you to take time off when it suits you best.
• Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.
• Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.
• Life insurance and disability coverage to ensure financial security for you and your dependents.
• An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.
• Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.
• A best-in-class employee Well-Being program to support all dimensions of your health and wellness.

MVP Health Care analyzes the latest market data to determine employee compensation. Compensation figures listed in a job posting are subject to change as new market data becomes available. The salary range, other compensation, and benefits information is accurate as of the date of this posting. MVP Health Care reserves the right to modify this information at any time, subject to applicable law. More detailed information about totalcompensation and benefits will be provided during the hiring process.
MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com
Please apply and learn more – including how you may become a proud member of our team.

Profit sharing, Disability insurance, Health insurance, Dental insurance, 401(k), Flexible spending account, Tuition reimbursement, Paid time off, Vision insurance, 401(k) matching, Life insurance