Job Description
The Associate Workflow Consultant - Intern executes continuous improvement efforts to support the implementation of our Strategic Workflow Consulting strategy as it relates to complex automated laboratory solutions and customers' workflow processes. This intern position is a part of the Roche Healthcare Consulting (RHC) team and works closely with colleagues, customers, and internal stakeholders (global business affiliates, marketing, IT, and others). The Associate Workflow Consultant - Intern delivers results through data automation, analytics, and programming work and being able to combine such work with expertise provided by the consulting team on topics related to laboratory testing and operations. As a result, this fosters and supports sales opportunities and also positions commercial opportunities for Roche Healthcare Consulting (RHC).
Responsibilities :
- Data-driven process improvement, documentation, and visualization
- Working with Roche process SMEs, gathers and analyzes process performance data, identifies areas of improvement and potential tools to deliver more efficient work
- Documents new processes using dashboards, process mapping, or other process visualization techniques that deliver better customer support through their buying and implementation journey
- Under the direction of process owners and SMEs, creates standard work and operating procedures for the team at large to execute.
- Works together with Associate Consultants to align new data collection/analysis/visualization needs and the resulting insights in order to identify new tools that will help automate current processes.
Required Skills:
- Targeting STEM students currently working towards a graduate-level degree with a focus on data analytics and programming
- Desire GPA 3.0 or higher
- Desire previous work experience
- Excellent communication, collaboration, and interpersonal skills
- Complements our culture and the standards that guide our daily behavior & decisions: Integrity, Courage, and Passion
- Student organization and/or study abroad experiences are a plus
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com .
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