Associate Category Manager

LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good"! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as an Associate Category Manager located in Englewood Cliffs, NJ. This role is onsite.
Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach
The Opportunity:
As the Associate Category Manager, you will be responsible for developing and managing the operations of a marketplace store for LG Electronics (LGE) North America. As a key member of a high performing team, you will also be part of the Sales and Product Team. You will focus on home appliances in the LG Online Brand Store (OBS), with the goal of becoming a general manager of an e-commerce business.
To be successful in this role, you will be detail oriented, a fast learner of e-commerce technologies and business. You will also be successful at identifying and growing initiatives that improve conversion and average order value, and creatively execute a strategy to achieve revenue goals. This includes overseeing key customer journey touchpoints, defining a promotional strategy, monitoring supply and fulfillment, and refining marketing messaging.
Additionally, you will work with cross-functional teams to solve complex business issues involving other fulfillment, inventory forecasting, marketing, website operations, and engineering. You will also be responsible for developing new team members into capable business managers.
Your Responsibilities:
• Oversee the day-to-day operations: product listings, fulfillment, promotions, merchandising maintenance, customer service, and reporting
• Collaborate with cross-functional teams to develop and execute promotions and merchandising programs
• Facilitate full product lifecycle management, including new product launches and product end of life
• Manage multi-product bundle offerings, discounting, and launch timing to align with new product launches and marketing support
• Audit website performance to allocate development resources for optimized customer experience
• Identify key metrics to verify hypothesis on customer behavior and operational efficiencies; communicate findings to stakeholders
• Work with training and content teams to have an effective understanding of LG's and competition products
• Establish and manage relationships with key internal and external stakeholders (Supply Chain Management, Fulfillment, E-Commerce business management, etc.)
Job Requirements:
• University degree with excellent academic record required
• Exceptional analytical and quantitative problem-solving skills
• Ability to communicate complex ideas effectively both verbally and in writing
• Ability to work effectively with people at all levels in an organization
• Detail oriented with the ability to define, execute, and improve processes
• Curiosity about e-Commerce platforms and desire to own a P&L
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take in account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies, where applicable, the salary range listed may not reflect all geographic differentials applied.