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Salary
Job Description
The Customer Test Analyst is responsible for supporting marketing A/B testing across platforms (media, email, push etc.). This position will support marketing test development and campaign analysis through the test and learn process to discover increased revenues and margins. This position will also support all aspects of individual test campaign set up including audience criteria, testing plans, quality assurance and program performance measurement activities. The Customer Test Analyst will also be responsible for cross-functional collaboration with data strategy, platform leads, creative teams, and other analytics teams.
What Will You Be Doing?
- Support marketing and data strategy teams in marketing sprints to develop data driven A/B tests across platforms.
- Create A/B marketing tests designed to drive loyalty and increase revenue.
- Help ensure all campaigns are set up and executed according to appropriate specifications and rules
- Coordination with cross-functional partners to ensure accurate test delivery & timing
- Query customer database to analyze test results.
- Development of standard reports and presentations on all campaign key performance indicators
- Track ongoing success metrics for various customer marketing initiatives and relate them to return on investment
What Do You Need To Bring?
- Bachelor's degree or equivielnt experience
- 1-2 Years Experience working with customer data
- A/B Testing Experience across media platforms, email, and push
- SQL required; SnowSQL and PowerBI experience preferred
- Familiarity with querying languages, database structures and Microsoft Office Solutions, particularly Excel and PPT
- Must have attention to detail with a strong focus on analytics
- Strong project management and inter-departmental coordination skills
- Highly motivated with ability to thrive in a fluid and demanding environment
- Naturally curious, with a desire to dig deeper to find the why and identify key trends/ themes
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.
Our Values
We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Incentive Bonus Program
- Paid Time Off and Work From Anywhere Flexibility
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Medical, Dental and Vision Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Access to Carrot to support your unique parenthood journey
- Access to Headspace dedicated to creating healthier, happier lives from the inside out
- 401(K) Savings Plan with Company Match
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $80,000 - $85,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.
