Assistive Technology Specialist

Join an empowered team that is making a difference in our community!
Are you passionate about inclusion? Have you considered working for a financially stable, independent non-profit? Are you interested in being part of a team that works collaboratively with each other, their clients and other Assistive Technology professionals? Would you like your work to be meaningful in such a way that you get to see the good that you are doing? If so, you may be the perfect addition to the PROVAIL team. PROVAIL'S clinical services program is looking for someone to join our invaluable Telecommunication Equipment Distribution Program (TED) team. If you are good with people, a creative problem solver, detail-oriented, adaptable, great at meeting others where they are at, and can thrive in a busy and fast paced environment, this is the place for you! Apply now for the opportunity to join our innovative and accessibility-minded team.
PROVAIL has an exciting opportunity for an Assistive Technology Specialist to join our team! The Assistive Technology Specialist is a member of the Mobility and Communications (M&C) program, which is an outpatient therapeutic and Assistive Technology clinic at PROVAIL. In this role, you will provide Assistive Technology solutions, equipment recommendations and support to participants in the TED Program to increase their potential in distance communication. You will also aid in efficient operations of the TED resource program and will participate in the coordination of client services, vendor services, trainer schedules, inventory management, compliance, as well as internal & external communication. This role is an integral position that requires a high level of independence. This role requires driving in your own vehicle to support individuals throughout Washington state.
This is a full-time position that typically works Monday-Friday during normal business hours but may require some need for occasional nights/weekends-based business needs.
About Us
PROVAIL was founded in 1942 by parents of children with cerebral palsy. They created some of the first community services for individuals with cerebral palsy and other severe disabilities in the area. Our mission is supporting people with disabilities to fulfill their life choices. We help people decide how they want to live their life in the community and then provide the support services they need to act on those choices. We are one of the state's largest private, multi-service agencies dedicated to meeting the needs of children and adults with all types of disabilities.
What we offer:

• Competitive pay, $22 - $25 per hour, DOE
• Comprehensive medical, dental, vision insurance with highly subsidized employer contribution for the employee. Dependent coverage for qualified family members is available.
• Employer Funded Health Reimbursement Account (HRA) when enrolled in a medical plan.
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Employee Assistance Program
• 104 hours paid vacation plus incremental increases based on years of service
• Twelve paid personal holidays
• 403(b) retirement plan
• Referral bonus program
• Monthly cell phone stipend and mileage reimbursement
• Extensive paid training and professional development opportunities

What you'll do:

• Perform screening for TED resource qualifiers.
• Assess clients' functioning and distance communication needs to determine equipment options.
• Provide set-up assistance and instruction to client and client support systems on telecommunication equipment, adaptive devices, speech apps, relay services and accessibility features of iPads/iPhones.
• Responsible for all aspects of service delivery, including intakes, scheduling, direct services and distribution.
• Maintain and submit complete and accurate records of training sessions, assessment reports, equipment distribution and other relevant information.
• Maintain and track procurement and distribution of equipment. Repair equipment as needed.
• Maintain proficiency in use of Assistive Technology and adaptive telephone equipment, including Alternative and Augmentative Communication (AAC), iOS Accessibility Features, alternative access options, and other forms of technology that help clients achieve their distance communication goals.
• Provide detailed presentations and participate in outreach activities including hosting exhibit booths.
• Work with spoken language and ASL interpreters during client appointments.

Other Duties as Assigned:

• Maintain positive relations and consistent communication with State of Washington staff.
• Drive across counties and overnight stays within the State of Washington.
• Stay up-to-date in the fields of adaptive technology as it relates to the TED program.
• Develop training materials for a wide range of learning needs/styles.
• Participate in program development and decision-making processes.
• Perform month end reconciliation tasks.
• Additional job duties as assigned.

What you'll bring:

• Minimum two years of college, preferably in AT/Rehabilitation, i.e. COTA, SLPA, PTA
• Experience in working with people with disabilities
• Knowledge of a wide range of Assistive Technology devices as it relates to people with disabilities.
• Knowledge of HIPAA and Mandatory Reporting practices
• Experience with basic spreadsheets, email, online document systems, electronic calendar systems, storage and organization of files and folders.

SPECIAL REQUIREMENTS:

• Ability to relate to and be sensitive to the needs of individuals with disabilities. Ability to be innovative and work well under pressure and time constraints. Requires the individual to be a team player with a desire to learn as well as teach.
• Ability to lift 30 lbs. and perform physical demands of lifting, reaching, pushing, pulling, stooping, bending, squatting and standing for long periods.
• Demonstrated ability with time management.
• Demonstrated ability to consistently provide attention to detail throughout each task.
• Ability to work independently and apply critical thinking to various situations as they arise.
• Must have reliable transportation for statewide travel.
• Committed to equity.

Nice to have:

• Working knowledge of iPads/iPhones.
• Knowledge of Ableism and Universal Design
• Knowledge of and personal practice of disabilities etiquette.
• Multi-modal communication skills
• Ability to independently prioritize and re-prioritize throughout each day and week.
• Outstanding organizational, project management, and time-management skills
• Ability to multitask and pay attention to detail
• Ability to manage information flow in a timely and accurate matter
• Experience with practice management and/or electronic medical record systems

PROVAIL is committed to diversity & inclusion and continually working to build an organizational culture and climate in which every voice is valued, staff have a sense of belonging and connection with one another and to the organization, and staff feel empowered to do their best work. We specifically encourage people of color, individuals who identify as LGBTQ and individuals with disabilities to apply for this position.
PROVAIL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.