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SalaryCompany Overview and Culture
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.
For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.
About EXL Health
We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem. Technology, data and analytics are at the heart of our solutions. We collaborate closely with clients to transform how care is delivered, managed and paid.
EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid. Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions. With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.
We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.
EXL is looking for an AVP of Provider Engagement in our Healthcare Payment Integrity Business Unit. This is a remote opportunity!
Step into the heart of innovation at EXL, where opportunities are not just jobs; they are gateways to shaping the future. As a key contributor within Payment Integrity Team, your role is a pivotal one, offering a unique blend of creativity and strategic impact.
In this position, you will spearhead provider support, dedicating your focus to designing and developing a roadmap for both existing and new solutions. But this isn't about managing solutions; it's about guiding them through lifecycles, understanding product needs, and collaborating with internal business units to deliver scalable, repeatable provider solutions that solve the challenges they experience today.
As our AVP of Provider Engagement, you will be part of developing a provider touch strategy. Collaborating cross-functionally with internal teams and external customers, you'll conduct thorough provider needs analysis and translate it into tangible, impactful strategies for positive Provider partnerships.
Your impact extends to then drive projects to meet those provider needs. You'll plan, manage, and execute projects within defined timelines. Serving as a liaison between cross-functional stakeholders and leadership, you'll keep the momentum alive, providing regular updates, showcasing products through demos, and ensuring alignment with project expectations.
In the face of challenges, you won't just navigate – you'll lead! Identifying potential roadblocks, you'll proactively address issues, ensuring projects stay on course. Your ability to provide support and feedback throughout the solutions lifecycle will be the catalyst for success.
Education and Experience:
- Bachelor’s Degree in a related field.
- 7-10 years’ experience in project management and provider relations.
- Minimum of 3 year’s experience leading a team.
- Prior experience in a Healthcare required, preference given to experience working with Providers.
- Expert in Project Management Methodology; preference given to certified PMP.
Leadership and Organizational Agility:
- Ability to develop and lead a provider strategy.
- Excellent collaboration skills with internal teams to identify ways to meet provider needs.
- Deep understanding of healthcare industry and provider groups including systems, capabilities, performance, challenges, and obstacles to success.
- Ability to supervise, guide, and develop Provider Engagement specialists as assigned.
- Experience working in a global delivery model with cross functional/matrixed teams.
- Critical thinking and problem-solving skills, independence, leadership, a strategic mindset, self-directed with attention to detail.
- Experience developing policies and repeatable operating procedures.
- Managing, leading, and enabling change.
- Continuous learning, leading to an increasing capacity to create the future – at an individual and organizational level.
- Strong relationship building skills both internally and externally.
- Ability to educate and train on Provider Portal features and utilization.
- Confidant of both internal and external partners for wants and needs.
- Always keep the customer “top of mind.”
- Prior experience with solution framework implementation and deployment.
- Proficient in the analysis of data and the use of process visualization software.
- Ability to conceptualize and explain business opportunities.
- Strong Excel and Presentation skills required.
- Knowledge of claims auditing is a plus.
- Willing to travel 10-20%
What We Offer:
- EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
- From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
- You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth.
- We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
- Sky is the limit for our team members. The unique experiences gathered at EXL Health set the stage for further growth and development in our company and beyond.
To view our total rewards offered click here — > https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.
