Assistant Studio Manager

Benefits:

Supportive and fun work environment

Competitive Pay + bonus structure

Career progression opportunities

Paid holiday leave

Health insurance subsidy

Flexible schedule

Hands on Training from local owners

Our F45 family is looking for a highly motivated Assistant Studio Manager for our F45 Five Points Raleigh, NC location. This role is a fulltime position that is a blend of coaching classes and also studio related operations. It requires you to be a leader of a small team of trainers and will blend 15-25 hours of Manager duties: including communicating and actioning member requests, member engagement and retention, membership sales, scheduling, marketing, training staff AND coaching 15-25 hours of classes each week to build report with the members and community. The assistant manager must promote the health and wellness benefits associated with a healthy F45 lifestyle to promote client retention. Will help with marketing, nurturing new leads and clients. The assistant manager is not only a mentor, but an Ambassador of our brand, and must be energetic, an experienced trainer and a proven leader. A high standard of work ethic and reliability are essential.

Key Responsibilities:

Help manage and oversee all day-to-day operations and overall studio performance

Coach classes as part of a 2 trainer team to an excellent standard.

Assist in onboarding and training staff and upholding the standards of class delivery and performance from the trainers

Action member requests and questions that come through via email, texts and phone calls

Ensure all systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls

Oversee the membership sales process and nurturing of new clients and trailers

Increase studio conversion rate and achieve client retention goals through high quality coaching and rapport building

Create and foster a positive and encouraging studio community and environment

Maintain top-notch cleanliness, appearance, and organization of the studio and inventory

Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and team members

Ensure studio branding by adhering to company guidelines and values

Maintain strong working knowledge of F45 programming by participating in corporate training and participating in at least two (2) classes per week

Help create and deliver a marketing plan for social media, digital/print marketing, and community/charity events

Qualifications:

2+ years of experience in the Health & Fitness industry required

Must have a Personal Training Certification through a nationally recognized organization

Must have CPR/AED/First Aid Certification

Management and administrative experience is a plus

Must have outstanding delivery of high-quality customer service, excellent verbal and written communication, punctual

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Ability to work independently and collaborate with Studio Owners, other trainers and clients

Highly organized with the ability to prioritize and meet deadlines

Computer proficiency with MS Office programs, MindBody Online, Instagram, as well as various media platforms

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.

Applicants, please be aware your data collected is governed by F45's privacy policy. Please see the F45 privacy policy for details.