Assistant Store Manager - Roger Dunn Golf Shops

We are hiring for an Assistant Manager our Roger Dunn Golf Shops signature location in Santa Ana! This is a full-time position (40+ hours per week).

What We Offer:

• Our Assistant Store Managers receive base pay + quarterly bonuses.

• There is no better time to work in the golf industry! All employees receive a strong employee discount and golf-specific training and learning opportunities.

• We offer paid vacation, 401(k) matching, and health benefits for full-time employees.

• The Roger Dunn location in Santa Ana has been a staple in the Orange County golf community for many years. It is our largest store and will be a great training ground for someone who wants to eventually manage their own store. Check out the store here: https://www.youtube.com/watch?v=lQpM-0zgIWo

• Roger Dunn Golf Shops is part of the Worldwide Golf family. Worldwide Golf has over 100 stores in 25+ states. We’ve been in business over 50 years and we are still growing!

• Worldwide Golf is one of the largest golf companies in the US, giving you more opportunities for growth.

Job Description:

The Assistant Store Manager at Roger Dunn Golf Shops is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy, which has made Worldwide Golf what it is today. "Sure No Problem" means putting the customer first, and doing whatever we can to ensure a memorable and positive customer experience.

The Assistant Manager executes the day-to-day plans and strategies developed by the Store Manager. The Assistant Manager also has shared ownership for creating a positive golf store experience. Responsibilities Include:

• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.

• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.

• Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.

• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.

• Monitor company communication tools daily and adjust schedule to execute workload as needed.

• Become a Roger Dunn brand ambassador in the local community, making key external relationships and partnerships in the golf industry.

• Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.

• Help employees grow their career and golf skill set by identifying additional opportunities for growth.

• Recognize and suggest ways to improve processes.

Qualifications Desired:

• 2+ years of retail management experience OR experience working in the golf industry is required

• A golf background is preferred, but not required if candidate has extensive retail management experience

Requirements:

• Have a working knowledge of POS register system and word-processing, spreadsheet, inventory, internet and order processing systems.

• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and presenting that information with excellent written and verbal communication skills.

• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.

• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.

• Work varied hours/days as business dictates.

Who We Are:

Roger Dunn Golf Shops is part of the Worldwide Golf family. The Worldwide Golf family of brands includes:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolfshops.com | Budgetgolf.com | Globalgolf.com | getclubs.com

To see all of our open jobs, visit: https://www.worldwidegolfshops.com/careers

• The hourly range for for this position is $25.00-$35.00 per hour plus quarterly bonuses. Individual starting rate within this range may depend on geography, experience, expertise, and education/training.