Assistant Store Manager

Job Title: Assistant Store Manager

Company: Cottage Inn Pizza

Location: Southfield, MI

About Cottage Inn Pizza:
Cottage Inn Pizza is a beloved pizza chain dedicated to providing delicious, high-quality pizzas and exceptional customer service. With a commitment to freshness, innovation, and community, we've become a staple in the hearts and homes of pizza lovers everywhere. Our diverse menu offers a variety of toppings and specialty pizzas to cater to every taste bud, ensuring a memorable experience with every bite.

Job Description:
Cottage Inn Pizza is seeking a dynamic and experienced Store Manager to lead our Southfield team. As a Store Manager, you will be responsible for overseeing all aspects of daily operations, ensuring exceptional customer service, and driving sales growth. You will lead by example, fostering a positive work environment, and motivating your team to deliver excellence in every aspect of the customer experience.

Key Responsibilities:

• Manage day-to-day operations of the store, including staffing, scheduling, and inventory management.
• Train, coach, and mentor team members to deliver outstanding customer service and uphold brand standards.
• Drive sales growth through effective marketing strategies, upselling techniques, and promotional initiatives.
• Ensure compliance with health, safety, and sanitation regulations to maintain a clean and safe environment for customers and employees.
• Monitor financial performance, analyze sales trends, and implement strategies to maximize profitability.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the customer's satisfaction.
• Foster a positive work culture based on teamwork, respect, and open communication.

Qualifications:

• MUST HAVE DRIVER'S LICENSE AND INSURED/REGISTERED VEHICLE
• Previous experience in a managerial role, preferably in the food service industry.
• Proven leadership skills with the ability to motivate and inspire a team.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills.
• Knowledge of food safety and sanitation regulations.
• Flexibility to work evenings, weekends, and holidays as needed.
• Manage inventory and orders.
• A passion for delivering exceptional customer service and a love for pizza!

Benefits:

• Competitive pay
• Opportunities for advancement
• Employee discounts on delicious Cottage Inn Pizza
• Fun and supportive work environment

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 2 years

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person