Address
Form of work
SalaryABOUT BANANA REPUBLIC
Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.
Apply on our company website NOW!
https://www.gapinc.com/en-us/jobs/w01/97/assistant-manager-vernon-hills
ABOUT THE ROLE
Job Description Summary
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.
- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team
- Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
- Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
- Good understanding of concepts and procedures within own subject area
WHAT YOU'LL DO
- Serve as a role model to achieve priorities in store, with the customer as the primary focus
- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
- Build and share expertise in an assigned specialized functional area
- Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
- Listen and ask questions to solicit feedback to understand needs and provide service
- Handle unique or complex customer interactions
- Stay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs • Connect and engage with customers authentically to build strong relationships and brand loyalty • Serve as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiences • Take responsibility for driving sales and achieving store goals, with the client as your primary focus • Assist in creating an inclusive environment where our customers and employees feel a sense of belonging • Oversee the end to end process of the talent lifecycle , including but not limited to sourcing, hiring, onboarding, scheduling, performance management • Oversee a team of stylist and personal shoppers to maintain brand loyalty through clienteling , outreaching, event planning.
WHO YOU ARE
- Provides clear and direct communication of expectations and gives feedback
- Ability to utilize technology effectively and engage with customers and your team to meet goals
- Able to effectively lead and inspire others through coaching and mentoring
- Demonstrate interest and initiative towards continuous improvement and growth
- Research process or transaction flow to identify root cause of errors
BENEFITS AT BANANA REPUBLIC Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Human Rights Campaign for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.
Job Type: Full-time
Pay: Up to $62,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
