Primary Purpose:
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities:
· Manage the store, including hiring, training and developing associates
· Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
· Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation
· Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
· Support the achievement of budgeted financial and operating results
· Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
· Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
· Control store expenses through proper ordering, care for supplies and equipment
· Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
· Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
· Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the store in the absence of the Store Manager.
· Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
· Observe and correct all unsafe conditions that could cause associate or customer accidents
· Record and report all associate and customer accidents in accordance with established Food Lion procedures
· Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses
· Ensure compliance with local, state and federal regulations
· Adhere to all company guidelines, policies and standard practices
· Maintain security standards
· Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
· Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
· Perform all other duties as assigned
Job Type: Full-time
Pay: From $936.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Parental leave
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Thomasville, NC (Preferred)
Ability to Relocate:
- Thomasville, NC: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person