Assistant Store Manager

JOB DESCRIPTION

Job Title: PURPOSE: Lead a team that promotes great styles, famous brands, WORKING RELATIONSHIPS: Report to and amazing prices. Provide direction to the entire team to drive the a district director for Gabe’s; supervise

GENERAL MANAGER customer experience, overall operational execution, and total store the total store with direct supervision results. Lead direct reports in a way that teaches them to be great of the customer experience manager,
Department: Operations managers of others. Act with integrity and business maturity; build brand manager, ambassadors and
Location: Store trust and motivate others. You are seen as a champion of change. asset protection partner. Works
Drive results by developing and executing short term action plans and closely with partners in the field
Level: 4 long term strategies. Consistently manages and measures work; drives consisting of Human Resources and
Volume: All Stores company initiatives and ensure maximum productivity, profitability, Company Vice Presidents to drive and compliance with company policies and procedures. You ensure sales, customer loyalty, and

Gabe’s is a great place to work and a great place to shop! Your store operational efficiency. Communicates success comes from your belief that everything we do is for the effectively with peers and business customer. partners.

PRODUCT GROWTH

Responsibilities: Responsibilities:

 Gains business insights, develops strategies, and allocates  Manages payroll weekly, allocates resources needed to resources to drive and deliver results through merchandising, support business needs, and creates a schedule for the entire customer loyalty, operational excellence, and company store team communications  Uses informed decisions to create weekly priorities and
 Ensures service, merchandising, and operational standards are strategies to support the business needs in driving and met through company communications and initiatives delivering results, communicates them to the team
 Accountable for developing a proactive strategy to minimize
Drive Visual Standards – Ensures stores meet visual execution risk; improve and prevent loss standards on all floor sets; manages a store that is neat, clean, and

 Accountable for meeting audit requirements organized; represents and reinforces the brand in a positive manner

 Accountable for expense management of the store through crisp visual presentation; maximizes use of sales floor in order to drive profitable sales. Champion Change - Understands different kinds of change;

OPERATIONAL EXCELLENCE motivates others to welcome change; manages the change

Responsibilities: process while maintaining operating effectiveness; establishes

 Makes strategic business decisions by creating long term and processes to ensure the success of change. short term planning strategies to ensure alignment with the PEOPLE company Responsibilities:

 Manages and measures progress and results against deadlines  Set hiring/staffing goals needed to support business needs; and targets sources candidates for all management positions

 Ensures best practices are followed to drive maximum  Leads effective talent selection, training, coaching, motivating, productivity and recognizing

 Monitors, maintains, and follows company policy and  Builds succession plan with a talent pipeline procedures  Retains great management and crew members
 Identifies key issues to improve turnover results

Drive for Results - Can be counted on to exceed goals successfully; is
 Writes and delivers mid-year, individual developmental plans, constantly and consistently one of the top performers; very bottom- and annual reviews for management team lined oriented; steadfastly pushes self and others for results.

 Performs all store terminations

Managing & Measuring Work - Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors Hiring & Staffing - Has a nose for talent; hires the best people process, progress, and results; designs feedback loops into work. available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the Integrity & Trust - Is widely trusted; is seen as direct and truthful; process steps; develops schedules and task/people assignments; can present the unvarnished truth in an appropriate and helpful anticipates and adjusts for problems and roadblocks; measures manner; keeps confidences; admits mistakes; doesn’t performance against goals; evaluates results. misrepresent him/herself for personal gain.

BRAND Motivating Others - Creates a climate in which people want to do

Responsibilities: their best; can motivate many kinds of direct reports and team or

 Models all service and selling behaviors to foster a culture that project members; empowers others; invites input from each person ensures the customer is the focus of all activities and shares ownership and visibility; makes each individual feel

 Ensures the cleanliness and maintenance of the store his/her work is important; is someone people like working for and consistently supports a great customer experience with.

 Partners with management team to develop any needed action plans that arise from customer survey PERFORMANCE MEASURES
 Profit and Loss
Customer Focus - Is dedicated to meeting the expectations and  Sales requirements of internal and external customers; gets first-hand  Shrink customer information and uses it for improvements in products and  Customer Experience services; acts with customer in mind; establishes and maintains  Turnover effective relationships with customers and gains their trust and respect.

QUALIFICATIONS

 BA or BS degree, or equivalent experience required  Proven ability to handle employee relations issues accurately
 Previous Retail Big Box experience required (5+years) and in a timely manner
 Demonstrates ability to improve customer satisfaction and drive  Demonstrates accountability to entire store operations, customer loyalty functions, and effectiveness

 Proven ability to effectively delegate, follow up, and  Prioritizes their schedule to match the customer needs communicate with all levels of the organization  Schedule flexibility to include holidays, evenings, weekends,

 Demonstrates ability to manage complex and competing and non-business hours priorities using time management and organization  Proven ability to team build, make connections and rally people

 Demonstrates ability to assess talent, coach, develop, and to the goals manage performance  Proven ability to inspire trust and build rapport with all store

 Demonstrates business acumen with strong strategic and crew and leaders analytical skills  Ability to stand for long periods of time, lift moderate weight (up

 Proven ability to lead leaders, build others’ skills and to 50 lbs.) accountability

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift
• Night shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 5 years (Preferred)
• Customer Service: 5 years (Preferred)

Work Location: In person