Company

Dr. Barbara SturmSee more

addressAddressNew York, NY
type Form of workFull-time
salary Salary$65,000 - $90,000 a year
CategoryReal Estate

Job description

JOB DESCRIPTION


We are looking for an experienced retail assistant manager with a demonstrated track record in developing their business and people, building clientele and achieving targets. Working at our LA boutique, you will possess an entrepreneurial spirit, be self-motivated, with proven operational skills, people management qualities and professionalism.


Within this role you will assist the Spa & Boutique manager to maximize results and achieve KPI’s, delivering the highest level of service to clients and ensuring overall success of the business. If you have a genuine love for luxury skincare and are interested in an exciting and challenging position with a fast -growing luxury skincare company, this job is perfect for you!


ROLE & RESPONSIBILITIES

  • Assist the Spa & Boutique Manager with all aspects of business operations including for example sales, service, and team management.
  • Achieve sales goals and KPI’s; and seek out opportunities to achieve targets
  • Make a positive personal contribution to the sales targets of the store and promote and support all selling activities.
  • Assist with managing resources and prioritize responsibilities to ensure that customer service takes priority at all times. Exemplify excellency and provide a high standard in customer service.
  • Use “clientelling” to build credible and authentic relationships with clients to drive repeat business.
  • Establish and maintain strong relationships, internally and externally.
  • Conduct consultations for walk-in Dr. Barbara Sturm customers (including high profile customers).
  • Support special (in-store) events that align with Dr Barbara Sturm brand and maximize brand awareness.
  • Train and motivate the team, and provide regular feedback.
  • Assist with open/close operations, housekeeping and maintenance.
  • Maintain consistent visual merchandising, reflecting visual guidelines and priorities; and uphold excellent housekeeping standards.
  • Inventory - assist with the management of stock/inventory controls, delivery, replenishments, and shrinkage level below target.
  • Act as a brand ambassador and demonstrate brand values.

PERSONAL PROFILE

  • Required experienced retail Assistant Manager/Store Manager/Spa Manager within the beauty space
  • Solid operational skills with commercial acumen
  • Knowledge of beauty products and/or cross-selling and sales expertise
  • Outstanding customer service skills
  • Excellent people skills
  • Hands on approach
  • Excellent communication, organization, decision making and time management skills
  • Multi-tasker and ability to balance priorities and maintain focus on achieving goals
  • Ability to analyze evaluate and problem solve
  • Attention to detail
  • Work well with within a team
  • Ability to work flexible hours including early and late shifts, weekends & holidays
  • Enjoy working in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork and adaptability
Refer code: 9307446. Dr. Barbara Sturm - The previous day - 2024-05-24 15:40

Dr. Barbara Sturm

New York, NY
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