Assistant Site Manager

Key Duties and Responsibilities:

• When Site Managers are not on site; direct business functions on site, including goals and sales attainment.
• Maintain relationships with customers, improve service, ensure sustainability, and meet business objectives through a community focus.
• Lead by example and showcase the standard for customer service, quality, and cleanliness.
• Continuously educate wash teams on products, services, promotions, and/or operational initiatives.
• Support Site Management with implementing policies, monitoring, and motivating staff, and showcasing a passion for developing the teams. This includes maintaining a strong relationship with Site Manager to uphold both work expectations and accountability to each other.
• Manage the site-level customer claims process.
• Ensure all opening and closing procedures are followed.
• Proactively manage labor on an hourly basis.
• Support any other store-level operational initiatives as needed.
• Perform preventative maintenance, troubleshoot, and complete general repairs on wash equipment.
• Additional duties as assigned.

Positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship-oriented, financial acumen and budget-minded, goal setter

Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency