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Form of workJob Description
Position: Assistant Sales Manager
Responsibilities & Accountability (but not limited to):
This person must be organized, disciplined, self-motivated and show initiative in improving and maintaining relationships with QAD customers. This person will be responsible for:
Helping to lead and coach the Inside Sales Team
Help manage team of 3-4 members
Goal oriented, striving for continuous improvement in sales department
Analyze sales data and produce reports using Microsoft Excel
Present reports to Global Sales & Service Manager
Use excellent customer service and communication skills to improve relationship with top dealers
Preforming all tasks with integrity and empathy
Covering service phone lines for product support
Entering phone orders into order management system
Maintain client relationships by making outbound calls
Selling new and existing products to established dealers
Troubleshoot and assist with product questions
Attend trade shows as needed
Enter daily email orders into order management system
Process customer returns as needed
Maintain daily activity records
Work in a Team environment with leadership responsibility
Work with other departments to service and improve products and operations.
Maintain current and expert knowledge of Archery industry
Software requirements: Microsoft Office, Order Entry System
Minimum Experience: 2 years' experience in inside sales and/or customer service, preferably in the sporting goods or outdoor industry. Experience leading a team. Archery knowledge a plus. Trade show experience is a plus.
Must possess excellent interpersonal, time/project management and communication skills. Must be able to multi-task projects from start to completion with excellent organizational skills and maintain a positive attitude in all situations.
Position Reports To: Global Sales & Service Manager
Salary range: Negotiable based on experience & training. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap, or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors.
In an effort to promote a healthy lifestyle and work environment QAD INC is Tobacco free
Benefits
We offer a competitive income, time off with paid holidays, paid vacation, paid sick leave, 401k retirement plan with company matching, product discounts, other employee incentives.
