Address
Form of workPRIMARY PURPOSE:
As an Assistant Quick Service Manager, you will be responsible for daily operations of the Quick Service/Starbucks outlets. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBLITIES:
A GREAT CANDIDATE WILL HAVE:
CERTIFICATIONS, LICENSES, REGISTRATIONS:
As an Assistant Quick Service Manager, you will be responsible for daily operations of the Quick Service/Starbucks outlets. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBLITIES:
- Review daily schedules and manage time off and vacation requests; coach and train on policies, procedures, and performance
- Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations
- Directly communicate with the Chef on all food service and menu issues
- Assist in seasonal menu changes and holiday menu changes
- Order supplies through the IP System and Purchasing
- Exercise cost controls for all aspects of restaurant operation
- Manage pricing and maintenance issues to ensure checks can be processed correctly
- Direct communication with guests for special requests and large party reservations
A GREAT CANDIDATE WILL HAVE:
- High school diploma or GED.
- Two (2) years of service experience in a similar dining environment/Starbucks
- Work varied shifts, to include weekends and holidays
- Experience managing employees using a Collective Bargaining Agreement
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- Food Handlers Card
- Alcohol Awareness Card
- Non-Gaming Card
