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Form of workPosition Summary
Orlando Health is seeking an Assistant Nurse Operations Manager for their new Hospital Care at Home program. As the Assistant Nurse Operations Manager , you will be responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.
Located on the downtown Orlando campus, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida area for more than 100 years. Orlando Health is a 3,238-bed system that includes 23 hospitals and emergency departments - 18 of which are currently operational with five coming soon. Orlando Health Orlando Regional Medical Center is honored to receive ANCC Magnet Recognition®, the most prestigious distinction a healthcare organization can earn for nursing practice and quality patient care. Research shows that Magnet hospitals and healthcare organizations have better outcomes, patient satisfaction and nurse retention. Orlando Health ORMC is the only adult acute care hospital with Magnet designation in Orlando.
InPatient Virtual Hospital Care at Home
Administers patient care in an area in a hospital or inpatient/observation setting where an acute care patient receives active treatment for an injury, episode of illness, a medical condition, or post intervention with assessment.
Hospital Care at Home admits patients requiring med-surg level care to their home, where they are cared for and monitored by nurses in the Patient Care Hub and in-home visits. This innovative care model utilizes Bluetooth technology to monitor patients remotely in the Patient Care Hub. Nurses in the Patient Care Hub, located near ORMC, provide primary nursing care through video connection including assessments, medication administration, and coordinating care with the home nurses, physicians, and ancillary providers as well as monitor patients 24/7 via a Bluetooth-enabled monitoring system.
Qualifications
Education/Training
• Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN).
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.
Licensure/Certification
• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Maintain current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Neonatal Resuscitation Program (NRP)
- Trauma Nurse Core Course (TNCC)
Experience
- Two (2) years of experience as a Registered Nurse in an acute setting
Responsibilities
Essential Functions
• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection,
and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective
action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide
appropriate patient care.
• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital
standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients
and their families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate
nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state,
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
