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There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.
Key Responsibilities:
This role will identify and suggests ways to improve efficiency and productivity within daily operations of Pilot Crew Scheduling. The nature of the work is to define problems, analyze options, synthesize multiple viewpoints, risks and constraints into a cohesive solution recommendation and drive executive or Process Improvement.
- Identify, plan and implement key projects to improve quality, reduce costs, increase productivity and improve cycle time by reducing wasted time and rework. Measure Process Improvement benefits after changes are implemented
- Partner and communication with operational stakeholders and leadership team
- Supporting the development and execution of organizational change management plans for transformation initiatives.
- Document processes and workflows with the objective of improvement or automation
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
- High school diploma or equivalent
- +2 years of Process Improvement projects, 4 years of professional work experience
- Computer skills (Microsoft office, CMS, uCrew, shares Unimatic)
- Strong interpersonal, verbal and presentation skills
- Exposure to change management facilitation and enterprise communication and training
- Experience with process mapping and system analysis
- Ability to travel up to 10%
- Ability to work from Arlington Heights (AHNOC) and Willis Tower locations
- Able to speak and read English
What will help you propel from the pack (Preferred Qualifications):
- Bachelor's Degree in Aviation, Engineering, Business or Finance or 4 years of relevant work experience
- 4 years of Process Improvement projects
- Airline industry experience
- 1-2 years of people managing
- 1-2 years of project management or related experience
- Experience with data visualization tools (i.e., Power BI, Spotfire, Python, Foundry)
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
