Assistant Manager

Are you a STRONG SALES LEADER with GREAT INTERPERSONAL SKILLS and PASSIONFORWELLNESS? We are looking for a highly motivated individual who want to work in the business and management fields. This is NOT a clerical management position; this is a hand-on, customer and employee facing management position.

Elements Massage Mesa Gateway has an opening for an outgoing Assistant Studio Manager with strong sales leadership and organizational skills. The ideal candidate is a positive communicator with a high degree of self-motivation combined with a sense of urgency. This is a great opportunity to provide hands-on, results-focused leadership to a team, and participate in the financial rewards of the studio’s success.

Our Brand Promise
To better the lives of everyone we touch.

Specific responsibilities include:

• Leading front desk team to achieve individual and team sales and customer service goals.
• Assist overseeing day-to-day operations of the studio. Ensuring studio systems, processes and policies are followed consistently.
• On-boarding, training and coaching employees.
• Manage staff schedule.
• Coaching front desk personnel on POS system, scheduling appointments, recommending enhanced services and presenting membership wellness plans.
• Independently make decisions related to high level customer service.
• Maintaining a professional and impeccable environment for employees and customers.
• Other admin. responsibilities

Minimum Requirements:

• Have passion for wellness and improving people’s lives
• 3 years as manager in customer facing sales environment. Including: hiring, training, coaching, setting and monitoring team and individual performance goals
• Availability to work evenings and weekends

We also value the following experience:

• Membership sales
• Wellness, Spa or fitness industry
• Local Marketing (local events, business partnerships and networking)
• Processing Payroll
• Dealing with suppliers

About You:

• Goal orientated
• Excellent customer service skills
• Successful interviewing practices
• Proven coaching experience
• Great communication Skills
• Enjoys being in charge and is driven and ambitious
• Previous retail sales and customer service experience
• Demonstrates ownership mentality
• Strong leadership skills
• Proficiency with computers and software.

Salary Range:

• $18/hr - $20/hr

Additional Compensation:

• Monthly free massage
• Commission
• Bonuses
• Growth opportunities: Studio Manager position

Job Type: Full-time- This position will require to work during peak hours which include Saturday and Sunday.

Must pass a background check.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• We are open M-Sat 9am-9pm and Sun 10am-7pm. Do you have any schedule restrictions?

Experience:

• Sales Leadership: 3 years (Required)

Ability to Relocate:

• Mesa, AZ 85212: Relocate before starting work (Required)

Work Location: In person