Assistant Head Housekeeping Manager

Job Summary The Assistant Housekeeping Manager is responsible for assisting with planning, organizing, and development of the overall operation of the housekeeping/laundry department in accordance with federal, state, local standards and the standards of the Hampton Inn. Following all guidelines along with assuring the highest degree of quality guest care is maintained at all times. Responsible for staffing, scheduling, training, developing hourly staff, inventory and enforcing all company policies.
Tasks and Responsibilities:

• Manage the daily activities of the Housekeeping department to include appropriate

cleaning of all guest rooms and all public spaces.

• Ensure staff is utilizing resources and time in the most efficient manner.
• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
• Maintain lost and found items and disposal times.
• Monthly sit-downs with all housekeeping/laundry staff.
• Daily supervision of the housekeeping staff/laundry staff.
• Purchase, re-order and maintain housekeeping supplies and inventory.
• Conduct pre-check-in inspections of all rooms, and public areas.
• Assist Human Resources with the recruitment, hiring, scheduling and training all new housekeeping staff members. Including; maintaining all training requirements.
• Assist the General Manager of the Hotel in maintaining the housekeeping budget, providing invoices for all purchases.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Knowledge of OSHA and safety standards within Housekeeping department.
• Determine and maintain the department work schedule.
• Maintain excellent communication with maintenance regarding any repairs in guest rooms or public areas.
• Ensure all repairs needed in the room are written on the maintenance to do list.
• Ensures the proper maintenance of all equipment; makes arrangements for repair

and/or replacement of used and damaged equipment.
Required Knowledge/Skills/Job Qualifications:

• Knowledge, Skill and Ability
• Previous experience managing a team of housekeeping employees through motivation, coaching and development.
• The ability to anticipate guests needs, change goals and direction quickly and

multitask according to the greatest need.

• Working knowledge of room management systems.
• Advanced knowledge of Housekeeping process and procedures.
• Ability to maintain a budget.
• Proven excellence in customer service.
• Capable of using independent judgment/solid decision making skills/ability
• Proven comfort and experience to interact effectively with all levels of management,

guests, associates, and clientele, both inside and outside of the organization.

• Self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets,

databases).

• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.

Education and Formal Training:

• High school diploma or GED required.

Material and Equipment Used:

• Computer, Cleaning supplies, Steamer, Extractor.

Physical requirements

• Endure various physical movements throughout the work areas.
• Position self to check standard compliance.
• Ascend / descend stairs.
• Make repetitive arm/shoulder movements.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift

People with a criminal record are encouraged to apply

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Ability to Relocate:

• Salina, KS 67401: Relocate before starting work (Required)

Work Location: In person