Assistant Golf Professional

The PGA of America is moving to Frisco, Texas – the "2018 Best Place to Live in America” - where it will anchor a 600-acre, mixed-use, golf-centric development, including the golf club, future Omni resort and PGA headquarters. Currently under construction, the golf club will feature two championship golf courses, a 10-hole short course, a two-acre putting course and a 37-acre practice facility. The future two-story clubhouse will offer golfers and guests alike a 19th hole restaurant, private dining on the second floor overlooking the fairways, upscale lounges and locker rooms and a golf shop designed to entice all levels of fans from PGA tournament players to weekend golfers and other enthusiasts.

Omni PGA Frisco Resort is seeking Assistant Golf Professionalin Golf Operations to join the opening team of our brand-new luxury resort and golf club.  Omni Frisco PGA Resort provides north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we provide incredible options for our guests and local community for dining, events, and entertainment. 

This is an advanced-level position with management skills required, responsible for assisting the Head Golf Professional in the daily functions of golf operations. 

The Golf Operations team at Fields Ranch offers a unique model for their Assistant Professional Staff. Each Assistant directly oversees an area of the operation for one year, with the roles rotating at the conclusion of the year. This structure is designed to give the Assistant Professional direct management experience and provide them the opportunity to “own” an area of the operation. These roles are carefully selected for our Assistant Professionals to provide them with the experience they need to prepare them as they seek leadership roles within the Golf industry.  

The following roles have been identified within the Golf Operations department: 

Tournament Manager – Directly leads the tournament and golf group play for both courses. This Professional will work closely with the Omni Resort Sales Team and clients to execute golf events of the highest caliber.  

Player Services Professional – Directly manages and oversees the Player Services Team (Outside Services). This team can grow to as many as 60 individuals while in season. This Professional works closely with the Associate Services Team to ensure proper onboarding, training, and management of this large team, while delivering excellent service to our guests. Also oversees proper cart fleet management and maintenance.  

On-Course Assistant – Manages the on-course experience for our guests, which includes the direct oversight of our on-course player assistants, pace of play management, and positive guest engagement. 

Golf Shop – Oversees the Golf Shop Staff, ensuring proper billing & organization for guest check in, as well as consistent and proper communication to all guests in advance of their tee times. Plays a large role in the Golf Shop inventory and retail management.  

The District – Directly oversees and manages the Swing, our 10-hole lighted short course, as well as the group events and tournaments on both the Swing and Dance Floor, our two acre putting green. This Professional works closely with the Omni Resorts Sales and Resort Events team to provide unique programming and events for our guests utilizing the District spaces.  

Driving Range – The Driving Range at PGA Frisco is complex, with 5 different tees servicing our Club 1916 Members, Omni Resort guests, PGA Teaching & Coaching Center, Frisco ISD high school golf teams, Northern Texas PGA coaching & programming, and PGA of America Headquarters instructional center. This Professional is heavily involved in the coordination with all of these groups for scheduling and usage, and works closely with the Golf Course Maintenance team to ensure proper agronomics and maintenance of the space.  

While each Professional has a specific role to oversee, they support and assist with all areas of the operation as needed.   

• Assist the Head Professionals and Director of Golf and Operations in the daily golf operation.  
• Initiate and promote golf activities for guests of the Resort and Club 1916.   
• Render professional advice, services, and assistance to guests.  
• Perform duties and meet requirements for sales, rentals, tournament, golf groups, and services. Directly manage and oversee hourly teams in areas of Player Services, Starter Marshals, and Golf Shop Associates.  
• Generate ideas for improving overall standards for the operation. 
• Participate in daily stand-up, monthly meetings, and communicate efficiently with various departments within the Omni Resort team.  
• Ensure the “pace of play” standard is maintained daily. 
• Oversee the Golf Shop Associate team and ensure accurate operation of the point of sale system. . 
• Assist with physical retail inventory counts and reporting.  
• Attend company required trainings. 

• Must be registered in the PGA or LPGA or Professional Golf Management program and have completed PGA Level 2 or higher.  
• College degree preferred, but not required. 
• Has management experience and is competent in leading teams.  
• Exhibits excellent interpersonal skills. 
• Must possess strong computer and organizational skills. 
• Proficient in operating golf-related systems such as tournament management software, Visage, EZ Locator, and competent in learning and operating new systems directly related to Omni Hotels & Resorts.  
• Experienced in tournament operations. 
• Experienced in golf shop merchandising. 
• Ability and willingness to operate in a high paced and busy environment with composure and competency. 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.