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Form of workYou were born to be a leader. We know. You wake up with goals in mind and you rally people to move toward a better vision. You have some management experience and you’re ready to take your career to the next level. Well, here’s your chance! Crunch Fitness is hiring managers, more specifically Assistant Managers. It's a tough job, one that needs a natural like you who wants to seize the opportunity for professional growth. Ready to do something epic? Keep reading.
Welcome to Crunch Fitness. Our legacy began in a modest New York City basement in 1989 as a welcoming place for a diverse group of people to get fit. Today, we’re rapidly expanding 50 locations across Texas, and we’re hiring assistant managers to join the journey and grow into future Managing Partners.
OUR PURPOSE: Enrich the lives of others through the power of well-being. OUR VISION: Be the best place to work and work out. OUR VALUES: Work Hard. Have Fun. Make History.
Here’s what we need:
- We’re looking for talented Assistant General Managers who are committed to providing the best-in-class member and team member experience. Our leaders are self-motivated, thrive in high-energy and high-volume environments.
What you’re responsible for:
- Supporting the Managing Partner with leading a team of Personal Training Managers, Group Fitness Managers, Fitness Consultants, Babysitters, Cleaning Attendants, and Preventative Maintenance Technicians. Ensuring sales success, member satisfaction, and facility cleanliness.
Here’s what you’ll be doing:
- Assist in recruiting, hiring, training, and developing team members
- Manage team member performance standards, with ongoing development, training, and coaching
- Impact member retention and deliver the “Wow Member Experience”
- Assist and support to the General Manager in the areas such as, but not limited to:
- Scheduling and labor management
- Member service resolution with pace and empathy
- Resolving or escalating employee issues or concerns
- Lead generation and outreach efforts to impact new member sales
- New member acquisition and member integration into all services and programs offered
- Team member goal setting, development plans, and staff meetings
- Involvement and supervision in all front desk and Kid’s Crunch-related activities.
- Maintain a crisp, clean facility through compliance with Daily Cleaning Checklist and facility/equipment work order oversight
- Ensure consistent compliance with all Crunch policies, procedures, and service standards
Here’s who you are:
- Excellent in execution, taking prompt and assertive action to accomplish objectives
- Lead by example by delivering personal and team performance targets
- Understand labor control, optimal staffing levels, and controls overtime
- Maintain high standards for facility cleanliness and organization
- Mobilize to innovate and problem solve
- Persuasive, candid communicator who encourages open dialogue
- Demonstrates integrity and judgment that inspires trust
- Basic understanding of industry, market, and key business drivers
- Creator of a learning environment, striving for personal development
- Confident, humble, and kind mixed with sense of humor and fun
Skills, Education, Experience:
- 2+ years of service-oriented assistant management experience
- Business management degree or equivalent proven experience
- Experience with supervising and developing employees
Physical Demands:
- This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.
What we provide:
- 90-day Manager in Training program
- Competitive salary
- Bonus and Commission Opportunities
- CPR/AED certification
- Career Pathing Programs
- Eligibility for Profit-Sharing Growth Opportunity through Managing Partner Program
- Partially Subsidized health and dental plan
- Generous Paid Time Off program
- Ongoing Paid Learning and Development
- Bad@$$ Co-workers (*subtle brag*)
