Assistant Casino General Manager

Job Purpose or Objective(s): The Assistant General Manager assists the General Manager or Senior Director of Casino Operations with the planning, coordinating of all business activities of a designated Choctaw Casino and Resort property. The Assistant General Manager will act for the GM during their absence. You will report to the Senior Director of Casino Operations.

Primary Tasks:

• You will implement long-term strategic goals through proactive oversight of tactical plans execution.
• Support the General Manager/RGM in the leadership of the property team through supporting the vision, prioritizing resources, and aligning property leadership with growth strategies and overall brand-wide development plans.
• Implement growth strategies to increase market share by managing financial performance, assessing market factors, demographic trends, and competitive strategy.
• Maintain a regular, presence during peak times and major property events to evaluate service improvement needs and evaluate property performance.
• You will monitor property leadership performance standards and assist the General Manager/RGM in holding directors/managers accountable for performance.
• Responsible for guiding, instructing, and developing direct reports, as delegated by the General Manager/RGM in the proper performance of their responsibilities.
• Monitor operations to ensure that the property is following brand-wide quality assurance goals.
• Implement and model all guest experience standards and guides higher levels of guest satisfaction across all departments.
• Maintain harmonious channels of communication across the organization and ensure the General Manager/RGM is kept informed on crucial issues; promote high levels of associate engagement to enhance morale and create a positive working environment.
• Perform other tasks as may be assigned.

Requirements:

• Bachelor's Degree or equivalent experience in Business or Casino Operations or 4 years directly related experience
• General computer application proficiency (spreadsheets (can perform complex functions), word processing
• Correspondence skills, have experience with guest service, eye for creativity, innovation.
• Understand P&L statement and how your actions affect, improve.
• Mentor others to increase business knowledge.
• 5 or more years casino experience involving gaming floor.

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellness Program that equals savings on health insurance cost (Virgin Pulse)
• Maternity Care Program

(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

• Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
• Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
• Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

Job Type: Full-time

Pay: $162,000.00 - $191,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Casino
• Office
• Resort

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Application Question(s):

• Are you at least 18 years of age?
• Do you have any felonies, misdemeanors, or warrants (this also includes pending or dismissed charges)?
• Are you a Choctaw Nation of Oklahoma Tribal Member?
• Are you a CDIB cardholder of any federally recognized tribe?
• Have you ever worked for the Choctaw Nation of Oklahoma previously?

Ability to Relocate:

• Durant, OK 74701: Relocate before starting work (Required)

Work Location: In person