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Careers at Commonwealth Lodging
Who we are:
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
You'll love working for us because:
The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
What you can expect from us:
Access to your money before payday!
Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more!
How you will make an impact/Key responsibilities:
POSITION OVERVIEW:
The Assistant Executive Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day-to-day operations of all housekeeping and laundry functions. Participates in and enforces quality assurance for
Housekeeping Department and department cost control measures. Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness
This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
EDUCATION & EXPERIENCE:
- High School Graduate or General Education Degree (GED): or Work Equivalent
- Previous experience in similar job role, or minimum 2 years' experience as Assistant Executive Housekeeper or supervisor
- Previous guest/customer relations training preferred.
QUALIFICATIONS:
- Good understanding of the English language.
- Good communication skills both written and verbal.
- Exert physical effort in lifting/transporting at least 50 pounds.
- Push/pull carts and other equipment up to 250 pounds.
- Endure various physical movements throughout the work areas.
- Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred
RESPONSIBILITIES:
- Satisfactorily communicate with guests, management and co-workers to their understanding.
- Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
- Foster and promote a cooperative working climate, maximizing productivity and employee morale.
- Maintain guest confidentiality at all times.
- Assists in handling emergencies in order to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.
- Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.
- This job description is not intended to provide a complete and comprehensive list of all job duties, requirements, and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
