Assistant Community Manager

The Company:

Quantum Leap Property Management is a rapidly growing company with a lot of opportunities. We are based in Austin, Texas and our portfolio currently includes communities in Austin, Round Rock, and San Antonio.

Our mission is to cultivate a culture of belonging where both our communities and our people are well cared for. Through positivity, open communication, commitment to quality, and our dedication to creating fun every day, we create spaces that feel like home.

Our culture of care extends to every part of the Quantum Leap Multifamily Group. This translates to safe and profitable investments for our partners, a positive and purposeful workplace for our employees, and a dedication to giving back to the communities we serve.

We are looking for service-oriented individuals who are passionate, motivated, hard-working, and effective!

The Position:

The Assistant Community Manager will assist in overseeing day-to-day operations at one of our apartment communities. They are responsible for rent collections and effectively computing, classifying, and recording numerical data to keep financial records complete. The Assistant Community Manager will also assist with leasing, marketing, and resident relations for the community.   

 Responsibilities:

• Work closely with the Community Manager in learning all aspects of management including administrative and financial duties
• Perform marketing and leasing functions to maintain budgeted or greater occupancy for the community
• Implement effective resident retention practices, such as move-in and service request follow-up 
• Maintain positive resident relations and by promptly and effectively addressing issues that arise
• Collect rents and make daily deposits and monthly reconciliations
• Enforce rent collection policy
• Process invoices
• Help with the leasing responsibilities of the property
• find leads for leasing and ways to convert leads into residents
• Monitor renewals, distribute notices and follow-up as needed
• Distribute appropriate notices to all delinquent residents
• Maintain a general working knowledge of state laws in regard to collection of delinquent accounts
• Prepare paperwork for move-ins in a timely manner and in accordance with housing regulations and company policies

• Understand and explain legal documents (i.e. leases and addenda)

• Produce monthly reports for Community Manager
• Attend and assist with resident social functions and activities
• Understand and apply principles of Fair Housing

Qualifications:

• At least two years of multi-family property management experience
• Basic understanding of a property budget
• Strong LEASING SKILLS!! 
• Experience with Resman software a plus
• Strong leadership and management skills are essential
• Ability to work a flexible schedule, including evenings and weekends
• Must be bi-lingual
• A current, valid Driver License is required

Why you want to join our team?

• Medical Insurance 
• Dental, Vision and Supplemental Insurance
• Employee Assistance Program
• Wellness Initiatives and Incentives
• Competitive PTO package with additional paid time off for volunteering
• Birthday PTO
• Milestone Recognition
• Weekly team lunches provided
• Employee Rental Discounts
• Employee Referral Program
• Performance-based bonuses

Employment with Quantum Leap Property Management is contingent upon the successful completion of a background check, and possessing a and drug screen.

Quantum Leap Property Management is an Equal Opportunity Employer.

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