Assistant Chief Engineer

About Evermore 

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life in 2023 and is seeking individuals that want the challenge of building this exciting resort experience. 

Key Responsibilities: 

• Responsible for maintaining Engineering operations in the absence of the Chief Engineer.
• Directs, trains, and supervises staff in accordance with property operations and the property’s policies and procedures.
• Creates weekly/monthly schedules, maintains up to date late/absence calendar and inputs schedules into UKG.
• Collaborates with Chief Engineer in presenting and writing performance reviews.
• Collaborates with Chief Engineer in presenting and writing corrective discipline documentation.
• Assists in conducting staff meetings and attending management meetings when requested.
• Ensures guest and Team Member maintenance needs or other requests are being resolved in a timely manner.
• Identifies problems, initiates work orders, accomplishes all assigned work orders and does all necessary repairs.
• Logs all assigned work orders including preventative maintenance in an organized manner.
• Maintains maintenance tracking systems and equipment.
• Collaborates with Chief Engineer in creating and producing weekly and monthly bullet points outlining the Engineering team’s progress.
• Creates requested reports.
• Orders supplies.
• Tracks inventory, Transcendent assets, and other maintenance programs.
• Conducts building walkthroughs with other departments and arranges correction on any problems noted.
• Responsible for correct use of the office equipment, the EMS system, and the Life Safety Systems
• Accurate record keeping for tasks and projects.
• Maintaining asset tracking systems and equipment.
• Producing accurate financial reports and tracking expenses
• Assuring work is complete and/or parts have arrived.
• Approving invoices to be paid if they are within our budget in Chief Engineer’s absence.
• Covering shifts when Team Members are not scheduled or absent, being flexible and available to cover any shift, including being available after hours for emergency calls.
• Conducting and attending meetings
• Maintaining a positive attitude and promoting the same within the engineering department and the entire resort. Positively and proactively interface and assist other departments when needed particularly in slow and off-peak seasons.
• Resolve problems immediately by involving only those necessary to achieve positive results for the resort and customer. Shares limited internal operational details with customers to resolve problems.
• Be alert, courteous and helpful to guests.
• Must be well-mannered, greet guests and Team Members when encountered, and show appreciation to the guest for being at the resort, show willingness to always help guests and employees.
• Ability to work well under pressure and multitask.
• Communicate confidently and effectively with staff, management, and guest.
• Train, develop and maintain Team Member skills and relations.
• Ability to make independent decisions.
• Practice excellent telephone etiquette (smile in voice) always.
• Become familiar with all property amenities and other facilities.
• All other reasonable duties requested by management.

Marginal Functions: 

• Respond to any reasonable task requested by management.
• Team player and respectful to others
• Support other departments whenever possible through direct and indirect support.

Education, Skills and Experience: 

• High school diploma or equivalent
• Vocational or technical training relating to expertise preferred.
• Two years of experience in a similar job/role, hospitality industry is preferred.
• Previous supervisory experience required.
• Must meet current MVR guidelines and possess a valid driver’s license with acceptable driving record.
• Certified pool operator preferred.
• The ability to keep meticulous and highly accurate records of yours and your team’s performance.
• Ability to use and understand smartphone applications.
• Ability to interact with guests utilizing conversational English, ability to read, write and understand the English language (Bilingual is a plus).
• Ability to read and interpret HVAC, electrical, mechanical, and plumbing blueprints preferred.
• Ability to read wire and schematic diagrams.
• Ability to properly use a multimeter.
• Ability to troubleshoot and repair HVAC systems, electrical systems, plumbing and mechanical systems.
• Ability to operate a computer and be proficient in Google & Microsoft Office programs including Outlook and Gmail.
• Ability to use hand and power tools.
• Ability to use and understand smartphone applications.
• Proficient in reading safety procedures and operating guidelines / instructions in English

Physical Requirements: 

• Able to stand, walk, stoop, kneel, bend, and / or reach repeatedly.
• Able to safely lift up to 75 pounds and carry, pull, and push heavy objects and materials.
• Able to properly use and work on a ladder and scaffolding.
• Able to work safely and comfortably in open heights.
• Able to be on feet and moving around for entire shift.
• Manual dexterity of hand to use all equipment.
• Subject to environmental conditions, work activities that occur inside and outside.

Our Work Culture 

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We’re building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to both our guests and other associates. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry. We are seeking Team Members to apply for this role who will be proud to be a part of our resort and the Evermore experience.

We are an innovative workplace; seeking great people like you!!

If you are naturally:  Neighborly, Appreciative, Kind, Honest, Humble, Authentic, Curious, Savvy, Spirited, and inspired by a work environment that is: Inclusive, Professional, Warm, Sense of Pride, and Team Oriented our work culture is a match for you. In return, we offer our Team Members competitive pay, Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability & Wellness program. Additionally, affordable health benefits coverage for your dependents, a Retirement plan with employer match, a robust paid time off policy, and unique policies in support of our team and significant relationships in their lives. Ready to join us? We can’t wait to meet you!

EOE/M/F/D/V