Assistant Center Manager

European Wax Center - Assistant Center Manager

Are you passionate about sales, team building, and training? Do you thrive in a fast-paced environment? European Wax Center is seeking an exceptional Assistant Manager to assist in overseeing operations and drive performance. If you have a proven track record of success in sales and team building, and are available to work a flexible schedule including days, evenings, and weekends, then this is the perfect opportunity for you!

European Wax Center is the fastest growing company in the beauty lifestyle category. Since 2004, we have been providing our guests with a first-class waxing experience, centered around our proprietary Comfort Wax®, private waxing suites, and a crisp, clean environment. We take pride in having the most professionally trained estheticians in the industry, and from day one, we have been putting our values into action to delight our guests with an exceptional waxing experience.

Job Responsibilities:

• Drive this top performing location to break national company records
• Infuse the team with a passion for creating outstanding customer experiences
• Foster a positive work environment that encourages ideas and innovative problem solving
• Coach performance through available metrics and encourage associate's professional growth through achievement and accountability
• Implement and execute systems/process consistent with a high performing franchise
• Create visual tracking and analytical reports using Excel, Word, and Power Point
• 85% of time is customer facing, however, you will also be responsible for administrative tasks as assigned by management.
• Organize outreach and marketing events.

Required Skills:

• A passion for people and sales!
• Demonstrated success as an effective trainer and motivator to create a winning team
• Be enthusiastic about our brand, outgoing, energetic, resourceful, and detail-oriented
• Exceptional customer service and social skills including the ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching, and group presentations
• Demonstrate the ability to evaluate issues, establish priorities, and adjust direction when necessary
• Ability to work a flexible schedule including days, evenings, and weekends

Requirements:

• High school diploma or equivalent
• 2 years of experience in Customer Service preferred
• 2 years of experience in Sales preferred
• Reliable means of transportation

Perks & Benefits:

• Paid training provided for the right candidate.
• Competitive pay that consists of: bi-weekly, no cap, commission and an hourly base
• Health, Dental, and Vision Benefits for full time associates
• 401K Planning
• Paid sick time off
• PTO on your birthday!!
• Employee of the month program
• Complimentary, unlimited, eyebrow waxing + Discounts on all waxing services and retail products
• Career growth opportunities (Center Manager, regional trainer, regional manager)
• A fun, well-managed, successful work environment

About European Wax Center

European Wax Center, Inc. is the largest and fastest-growing franchisor & operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. European Wax Center, Inc. continues to revolutionize the waxing industry with their innovative Comfort Wax® formulated with the highest quality ingredients to make waxing a more efficient and relatively painless experience. Delivering a 360-degree guest experience, they also offer a collection of proprietary products to help enhance & extend waxing results. Founded in 2004, European Wax Center, Inc. is headquartered in Plano, Texas. Its network includes 944 centers in 45 states as of December 31, 2022. For more information about EWC, visit: http://www.waxcenter.com/careers.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.'

If you are ready to join our dynamic team and make a difference in the beauty industry, apply now!

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.