Assistant Branch Manager

Job Title: Assistant Branch Manager

Location: Jordan Landing (7671 S 3800 W, West Jordan, UT 84084. Inside Walmart)

Status: Full-Time (40 hours a week, some Saturdays required)

Reports to: Jordan Landing Branch Manager

Position Purpose

Assist the Branch Manager in assigned duties to provide quality member service. Coach and mentor staff as needed to achieve goals and develop skills. Ensure that established policies and procedures are followed and implemented to protect Granite Credit Union and its members. Assist the branch in achieving all service and sales goals. Performs various branch functions as required.

Essential Duties, Skills & Abilities

• Exhibit outstanding member service skills by applying Granite Credit Union Service Standards and Core Values.
• Ability to promote a team environment.
• Assists in the training, coaching, and supervising of teams to develop and improve individual and team performances within the branch.
• Ability to perform teller, new account, account maintenance, and lending operations.
• Ensure that all information and transactions regarding credit union members are kept confidential. Maintain the security of the work area and keep it organized and neat in appearance.
• Ensures that all back-office work, recording logs, and monthly audits are completed accurately and in a timely fashion.
• Maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
• Promotes branch business development and seeks to broaden member base. Actively rescues loans and provides service solutions to members.
• Assist other employees in the branch by answering questions, solving problems, and helping with complex work-related matters.
• Professionally express oneself through written and oral communication.
• Promote a professional appearance and attitude.
• Basic computer operating skills such as email, Microsoft Office, etc.
• Performs other duties as assigned.
• Attend meetings as required.

Experience

At least two years of branch experience is highly preferred

6 months of lending experience preferred

Education

High School Diploma or equivalent

Granite Federal Credit Union is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations to the application and/or interview process will be provided to individuals with disabilities. Minorities and women are encouraged to apply.

February 10, 2022