Assistant Branch Manager (Denham Springs, La)

The role of the Assistant Branch Manager is primarily responsible for the overall operation of the teller department as well as providing support to other branch staff, including MSRs and the Branch Manager, as needed. The authority delegated to the Assistant Branch Manager is to manage the branch including staff and operations in a manner that produces above-average industry performance. The Assistant Branch Manager will direct their actions, staff, and operations to achieve directives of the ALM committee, annual budget projections, annual scorecard targets, and strategic objectives. The Assistant Branch Manager will not cause or allow any practice that is illegal, imprudent, or a violation of any state and/or federal laws. The Assistant Branch Manager is accountable for all actions of the staff under his or her direction.
A DAY IN THE LIFE OF AN ASSISTANT BRANCH MANAGER INCLUDES:

• Assisting the Branch Manager with the operations of the branch; assuming duties of the Branch Manager in their absence
• Providing assistance and direction to tellers and MSRs, as needed, and assisting in solving complex account problems
• Functioning as teller or MSR on an as-needed basis, filling in for peak coverage or shortages
• Maintaining an active cross-selling environment within the branch; monitoring sales production and coach all branch employees to success to ensure referral and branch sales goals are met
• Assisting the Branch Manager with Business and SEG development
• Promoting Pelican in the communities in which we serve
• Maintaining working knowledge of and complying with regulatory compliance related to member services and financial services area to include but not limited to BSA, OFAC, UAS Patriot Act, Red Flags, Regulation CC, Regulation D, Regulation E, Truth and Savings, Truth in Lending, Privacy, etc

ASSISTANT BRANCH MANAGER SKILLS AND QUALIFICATIONS INCLUDE:

• 2-year college degree in Business, Finance, or a related field. Additional experience may be considered in lieu of education.
• 3 years of experience in branch operations including a combination of lending, deposits, and teller duties.
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving, attention to detail, and member service skills.
• Solid knowledge of Microsoft Office applications.

OTHER THINGS YOU MAY WANT TO KNOW ABOUT THIS POSITION:

• Work Schedule
• Monday – Friday
• 8:30 am – 5:30 pm
• Travel
• Travel is rarely necessary for this position.
• Work Site Location
• All work will be performed at our Denham Springs Branch located at 145 Rushing Road W, Denham Springs, LA 70726

WHY SHOULD YOU JOIN THE PELICAN TEAM?
Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.
Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.
Our full-time employees enjoy amazing benefits including:

• Medical, Dental, and Vision Insurances with generous employer premium contributions
• Health Savings Account with employer contributions for eligible employees
• Employer-Paid Group Life Insurance
• Voluntary Dependent Life Insurance
• Retiree insurance for eligible employees
• Paid Vacation & Sick Leave
• 15 Paid Holidays, including a Cultural Floating Holiday
• 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5%
• Paid Time Off to volunteer with approved non-profits and charities
• Tuition Reimbursement Program

Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are tobacco-free facilities.

Health savings account, Health insurance, Dental insurance, 401(k), Tuition reimbursement, Paid time off, 401(k) 5% Match, Vision insurance, Volunteer time off, Life insurance