Assistant Arcade Manager

Assistant Arcade Manager

Overview of Duties

As an Assistant Arcade Manager, you play a pivotal role in the smooth operation of the gaming haven. Your day is filled with a variety of tasks that ensure both the fun and the functionality of the arcade.

• Daily Operations: Ensuring the arcade runs without a hitch and runs efficiently every day.
• Staff Management: Leading a team to provide excellent customer experience.
• Customer Satisfaction: Keeping the fun meters high and the complaints low.
• Equipment Maintenance: Upkeep of arcade machines and facilities.
• Financial Oversight: Managing inventory budget and game revenue streams.

Key Responsibilities

Your mission, should you choose to accept it, involves a strategic blend of entertainment and management.

• Activity Coordination: Masterminding the arcade's daily dance of joy.
• Promotional Events: Crafting campaigns that bring the crowds.
• Safety Assurance: Guarding the grounds to keep the good times rolling.
• Inventory Management: Tracking tokens and treasures.
• Customer Concerns: Turning frowns upside down.
• Revenue & Engagement: Leveling up the earnings and excitement.

Essential Skills

As an Assistant Arcade Manager, you play a pivotal role in the smooth operation of the arcade. Your duties span across various aspects of the business:
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• Promotional Activities: Creating events to attract more visitors.
• Safety and Environment: Maintaining a secure and fun atmosphere.
• Inventory Control: Overseeing stock and supply levels of prizes, cards, tokens, and other consumables.
• Conflict Resolution: Addressing and resolving any customer and staff issues.
• Revenue Enhancement: Developing strategies to increase profits and customer loyalty.
• Essential Skills: Exhibiting strong leadership, communication, and organizational abilities.
• Leadership: Guiding your game gurus to glory.
• Communication: Broadcasting your messages in high definition.
• Organization: Keeping the chaos neatly stacked.

As an Assistant Arcade Manager, your role is multifaceted, requiring a blend of technical know-how and customer service excellence. Your role is not just about keeping the lights on; it's about making sure they flash, sparkle, and invite everyone to play.

Must have strong knowledge and experience with electronics, computers, and server room equipment. Must be able to read schematics, use a multimeter, and other necessary tools to oversee regular maintenance and repairs of arcade machines. Scheduling, hiring, training, interacting with customers and ensuring they have a positive experience. Communicate with our distributors and providers via phone and email. Any other duties as assigned.

Ensuring safety and security: Implementing and enforcing safety protocols for customers and staff, as well as safeguarding the arcade against theft or damage.

Staying informed about industry trends: Keeping up-to-date with the latest arcade games and technologies to provide customers with a diverse and exciting gaming experience.

32 hours per week

401K

Paid Time Off

Weekday and Weekend nights is required

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: No less than 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Wausau, WI 54403: Relocate before starting work (Required)

Work Location: In person