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Form of workJob Description
Job Title: Asset Protection Associate
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager
SUMMARYHibbett I City Gear seeks individuals with great integrity to fill positions of store loss prevention. The Asset Protection Associate is a highly visible position, the ideal persons must have a positive attitude and pays great attention to details.ESSENTIAL DUTIES AND RESPONSIBILITIES- Maintain floor awareness, observing behavior and body language that would be a strong indicator of possible theft.
- Communicate any suspicious behavior to the managers.
- Work with managers to ensure every associate personal belonging are checked prior to leaving the store.
- Thank customers for their business as they leave the store and invite them back.
- Be prepared to stop and confront any customers that have been observed concealing merchandise.
- Provide detailed information to police of anyone that has stolen merchandise.
- Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
No supervisory responsibilities
QUALIFICATIONS- Positive customer service skills that will be used when interacting with store personnel and customers
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Attention to detail, time management and ability to multi-task
- Required to stand their whole shift, no sitting down on the observe scheduled
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