Asset Coordinator

Summary:

The Administrative Assistant supports the Asset Management Department in all day-to-day administrative functions in overseeing third party management firms. In addition, this position will support Asset Management’s internally managed assets. This role will also interact with individual property managers to provide and gather information; and tenants to assist with resolving issues.

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed.

▪ Collect weekly, monthly, quarterly, and annual reports and transfer data onto Asset Management tracking templates.

▪ Maintain all records including electronic files in an organized manner, following filing systems already established by department.

▪ Keep record of code violations and communicate with managers when due date approaches and report concerns to supervisor.

▪ Follow-up on resident and County agencies complaints with management companies and ensure timely resolution.

▪ Handle all day-to-day administrative aspects and record keeping of the Asset Management Department.

▪ Ensure all rental licenses and property insurance are kept up to date.

▪ Attend related department meetings with property management staff and asset management staff.

▪ Assist with rental assistance program or other temporary programs created with short term grant funding.

▪ Post rents for internally managed assets.

Behavioral Competencies This position requires the incumbent to exhibit the following behavioral skills:

Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the Asset Management Division. Uses appropriate judgment and decision-making by level of responsibility.

Commitment: Sets ambitious standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers.

Effective Communication: Ensures essential information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to and conveys an understanding of the comments and questions of others; listens effectively.

Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work; does a fair share of work.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts team success above own interests; supports everyone's efforts to succeed.

Qualifications

• Experience with prioritizing work requests is essential, along with effective oral and written communication skills.

• Ability to work independently.

• Computer literacy- proficiency in spreadsheets, word processing, and other Office applications (i.e. Microsoft Excel, Microsoft Word, Microsoft Powerpoint) and ability to learn Yardi.

• Proficient in customer relation skills • Ability to read and interpret regulations • Strong emotional intelligence

• Exceptional time management

• High level of dependability

• Ability to multitask Education and/or Experience Applicants must possess experience and education defined below which has equipped them with the knowledge, skills, and abilities to successfully perform the duties of the position.

Experience:

Two (3) years previous experience Administrative Assistant.

Education:

High School diploma or GED and three years of Administrative Assistant experience.

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, reaching, stooping/crouching, and handling/grasping; operating computers and other office equipment; driving and moving about the properties; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 20 pounds.

Work Environment:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

This is a non-exempt position under the Fair Labor Standards Act

Job Type: Full-time

Pay: From $36,924.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Columbia, MD 21046: Relocate before starting work (Required)

Work Location: Hybrid remote in Columbia, MD 21046