Assessment & Care Planning Nurse (RN)

Description:

The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers.

The Helper Bees mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience.

At THB, we define our company culture through our Core Values:

• Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution
• Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact.
• Bee the teammate you want to work with - We work as a team, help each other and encourage each other
• Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed.
• Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small.

Job Summary:

As anAssessment & Care Planning Nurse (RN), you will complete virtual assessments with clients using tools such as Zoom or FaceTime. The primary goal of the assessment is to document in descriptive form, how the individual is functioning in the environment in which they live; this includes documenting historical information related to the client’s self-reported medical history. Additionally, the Assessor role will observe and guide each client through demonstrations of ADL’s, and cognitive screening exercises as outlined in the assessment tool by each insurance partnered with THB.

This role also encompasses QA of completed assessment for the expected compliance with quality, completeness, and carrier contract specifications. You will focus on accuracy and efficiency. You will be focused on observing and reporting the current status of the individual. You must remain objective.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Evaluate an individual’s cognitive and functional status
• Comply with all assessment instructions and accurately complete the digital assessment documentation
• Submit the assessment within 24 hours of assessment
• Respond and make corrections, within 24 hours to any follow-up and clarification questions from your review team regarding each submitted assessment
• Communicate with Scheduling department, review & other clinical in a timely manner
• Describe current caregiver services
• Perform facility evaluations by completing a questionnaire with the facility administrator and collecting required documents
• Self manage calendar and availability
• Quality assurance of Benefit Eligibility Assessments.
• Maintain up-to-date knowledge of respective carrier specifications.
• Completion of the POC/CIC documents

Requirements:

Required Skills/Abilities:

• Ability to thrive in a fast paced environment
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Must have reliable internet capable of completing Zoom or FaceTime video calls
• Computer literacy with tools such as Zoom, FaceTime, Microsoft Exchange, etc.
• Typing literacy (50+ WPM preferred)
• Strong passion for helping others and problem-solving

Education and Experience:

• Unencumbered RN license required in applicable state
• 5+ years as an RN-familiarity with a broad range of medications and conditions common in the geriatric population
• 6+ Months conducting Benefit Eligibility Assessments OR prior experience in a similar QA role.
• Physical Requirements:
• Ability to remain at your designated workstation for the duration of the workday
• Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (typically on a computer screen)
• This position offers the flexibility of remote work within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our team's success.

The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.

The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know.

The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit thehelperbees.com/careers to view all current job openings.