Job Description
**APPLICATIONS THAT ARE INCOMPLETE WILL NOT BE CONSIDERED. YOU CANNOT ANSWER "SEE RESUME" ON THE APPLICATION FORM. ALL QUESTIONS MUST BE ANSWERED WITH A VALID RESPONSE.**
POSITION DESCRIPTION
POSITION TITLE: Field Technician - Operations
REPORTS TO: Chris Kent, Chief Operating Officer
LOCATION: Tampa, Florida
Company Description
MD Health RX Solutions, LLC (d/b/a OnMed) (the “Company”) is a health technology and care delivery company committed to making health care more accessible and affordable to everyone. OnMed has designed and developed a unique virtual care platform and experience, featuring a fully self-contained care diagnostic station and virtual medical center that connects patients to clinicians virtually to provide primary care and dispense prescription medications. The OnMed platform is designed to serve patients seeking convenient access to quality care and population sponsors seeking to ensure a quality health care option for their constituents. OnMed operates its business across several different markets, including municipalities, employers; health care provider systems; travel, event, and hospitality venues; and educational institutions. OnMed was founded in 2013 and is headquartered in Tampa, Florida.
Overview of Position
The Field Technician is responsible for on-site installation, servicing, and repairs for the Company’s Care Stations across the country. Daily tasks can range from installation of new care stations at client locations, performing computer network repair, equipment troubleshooting, and related tasks. This role will require travel to client locations to lead installations, repairs, and/or provide general support.
Job Duties & Responsibilities
- Install and repair care station structure at client locations.
- Install and configure devices within care stations including computers, cameras, medical diagnostic devices, and other electrical components.
- Troubleshoot issues and escalate/coordinate with the Company’s technical team in Tampa to resolve onsite issues.
- Document all work performed and provide detailed project status.
- Performs such other duties as may be assigned by management at their discretion from time to time.
Physical Demands
The Field Technician may be required to stand for prolonged periods of time. The position requires manual dexterity; walking, kneeling, bending, crouching, pulling, pushing, and climbing, Ability to safely lift and transport at least 50 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Knowledge, Skills & Abilities
- Excellent oral and written communication skills, including the ability to interact effectively with executives, engineers, clients, vendors, and peers.
- Experience in framing, construction, and electrical assembly work.
- Must be able to read blueprints, plans, and technical diagrams.
- Must be able to work in a fast-paced, high-energy environment.
- Must have basic math skills.
- Ability to utilize various hand tools and power tools, including measuring devices.
- Must be able to thrive in a changing environment. The Company is growing and changing at a rapid rate, and business can be unpredictable. Because of this, your day-to-day responsibilities--including job duties, job title, reporting structures, compensation, working hours, benefits, and other terms and conditions of employment--may evolve in tandem and over time.
Education & Experience
- Proficient computer skills, proven field-service experience, and mechanical experience required.
- Building code knowledge and Florida State Electrical License a plus
- Must be able to travel at least 50% annually to client locations.
Acknowledgement
I have reviewed this job description and understand all my job duties and responsibilities and am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of the Company without it being specifically included in this job description. I further understand that my employment is contingent upon passing a pre-employment drug test.
FLSA Status
Exempt _____ Non-Exempt __X____
**APPLICATIONS THAT ARE INCOMPLETE WILL NOT BE CONSIDERED. YOU CANNOT ANSWER "SEE RESUME" ON THE APPLICATION FORM. QUESTIONS MUST BE ANSWERED WITH A VALID RESPONSE**