Address
Form of workSummary
Security officers assigned to this position provide services in which the client's health, safety, and security is our #1 priority. The Apple Store is located on the 2nd floor of the 5th Avenue Mall. Assigned guards will be armed while dressed in business casual dress.
Essential Duties and Responsibilities- Visually monitors all guests approaching and entering the Apple Store.
- Verbally warns would-be guests of rule infractions in an attempt to prevent an unsafe environment for Apple employees and guests.
- Visually monitors all guests in the store, being alert for escalated interactions between customers and employees.
- If needed and called upon by Apple management, utilizes verbal de-escalation techniques to stabilize escalated interactions.
- If needed and called upon by Apple management, escorts disruptive visitors from the store.
- Reports and records data such as property damage, thefts, unusual occurrences, etc. in accordance with company policies and procedures.
- Assists in properly responding to a variety of emergencies or disasters in order to preserve life and property, including but not limited to fire safety and/or active shooter situations, etc.
- Other duties as assigned to meet the client's and NMS's success.
- This position has no supervisory responsibilities.
- High school or GED equivalent.
- At least five (5) years civilian law enforcement experience.
- Must be able to obtain and pay for the Alaska Guard License fee of $98.50 prior to beginning work.
- Must possess or otherwise be able to obtain an Alaska Concealed Carry permit prior to beginning work.
- Must be able to cooperate and work as part of a team with fellow employees, customers, and clients.
- Must be able to make decisions in the moment with little to no supervision.
- Must be able to be on your feet for up to 10 hours per shift .
- Contract requires employees to speak, understand, read and write English.
- Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
- Must be safety oriented as this is a safety sensitive position.
- Must be able to cooperate and work as part of a team with fellow employees, customers, and clients.
- Must be able to make decisions in the moment with little to no supervision.
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is a shopping Mall open to the public.
Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.
Physical requirements: Must be able to lift and move up to 50lbs.
