AddressAs an Area Manager of Housekeeping you will have an intricate role in the overall success of Hotel Breakers. Your main duties will be assisting the Housekeeping Manager in maintaining the highest standard of cleanliness, as well as providing superior service to all guests of the hotel.
Responsibilities:
- Make staff adjustments based on daily occupancy and budgetary needs.
- Supervise the daily activities of the housekeeping staff while using leadership and motivational. techniques to maximize productivity and teamwork
- Review guest feedback surveys to identify areas requiring attention and provide solutions to the Housekeeping Manager to address these areas.
- Conduct daily room inspections of guest rooms, public spaces, grounds and employee areas and ensure that the hotel’s standard of cleanliness is being met.
- Provide safety training to all associates and ensures safety guidelines are being used.
- Assist in inventory control for the department.
- Assist in the development and implementation of new operational and training systems to improve the overall operation of the hotel.
- Assist in the training of all associates on proper hotel cleaning policies and procedures as well auditing training manuals.
- Assist in maintaining accurate attendance and performance records, providing employee coaching and counseling when needed.
- Manage the housekeeping department in the absence of the Housekeeping Manager, ensuring all daily tasks are complete.
Qualifications:
- Ability to train and motivate associates.
- Previous supervisor or management experience preferred.
- Excellent time management, organizational and guest service skills.
- Must be able to handle a great deal of stress and pressure while potentially working long hours.
- Demonstrate strong time management, planning, and organizational skills in order to optimize productivity.
- Ability to work nights, weekends and holiday periods to meet business needs.
- Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
- Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
