Area Coach (District Manager)

Position Title: Area Coach

Job Type: Salary, Exempt

Work Location: Multiple Locations, on site.

We are seeking highly motivated, organized, experienced and dynamic individuals to help us build our new A&W Team!

We are building brand new A&W stores in South Dakota.

As an Area Coach you will be responsible for setting up these new A&W locations. Starting off, you will be responsible for overseeing store buildout, ensuring that the kitchen appliances got ordered, are set up correctly and working properly for the big opening day, in addition to placing orders for the restaurant, and helping hire and train the staff for your locations.

We are looking for someone to start as soon as April 15 to help us get ready for opening day. We anticipate opening Spearfish in August and Rapid City in November with other locations to follow. You will open the Spearfish location alongside the Restaurant General Manager (RGM) then transition to completing the buildout for Rapid City. You will then be responsible for overseeing operations in those two stores and helping with additional expansion.

You will be required to attend a weekly leadership meeting leading up to store opening and a company training program with your Spearfish RGM on June 12-24 in Lexington, KY at the A&W Headquarters. There you will get all the training to help you succeed.

With A&W being counter service, we only have one chance to make an impact on our guests. It is imperative for the Area Coach to be passionate about the industry, have a positive attitude at all times, and to set an example for our RGMs and staff. Your job is to generate relationships in the community by having conversations with our guests and providing an over the top and prompt experience! This position requires being a part of the community, knowing our guests, and going above and beyond with extra details to ensure our guest’s satisfaction.

You will be responsible for building a team and ensuring the success of the team by helping the staff understand their roles and responsibilities and creating a fun, safe and productive work environment!

If you are a high energy, self-motivated individual who leads by example and is ready for this opportunity, let’s talk!

Position Summary: Contributes to the company’s success by coaching the Restaurant General Managers (RGM) in their area to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The Area Coach is responsible for RGM development and the financial success of their area restaurants.

Summary of Key Responsibilities:

• Ensures RGMs are compliant in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building.
• Ensures RGMs are compliant with health and legal regulations, and safety and security policies.
• Analyze guest feedback systems with RGMs to determine areas of success and opportunity.
• Regularly analyzes financial reports, guest transactions, and competitor evaluations to identify and address trends and issues in restaurant performance.
• Effectively communicates company programs and develops action plans with RGMs to meet organizational and operational objectives.
• Recognizes restaurant teams for group and individual accomplishments.
• Coaches RGMs to meet restaurant financial objectives by preparing strategic and annual forecasts and budgets, analyzing variances, and establishing and monitoring financial controls.
• Scope of work resides primarily in the field observing daily operations and coaching performance.
• Provides regular restaurant status reports to corporate leadership.
• Manages with integrity, honesty and knowledge that promote the culture, values, and standards of the organization.

Summary of Qualifications

• Minimum five years progressively responsible experience in restaurant, hospitality, or retail industry.
• Minimum two years’ experience of multi-unit restaurant management.
• Proven track record of building sales, increasing profits, Manager development, and operational improvement.

Required Knowledge, Skills, and Abilities

• Working knowledge of supervisory practices and procedures.
• Strong operational skills in a fast-paced customer service environment.
• Strong leadership skills with the ability to coach and develop Managers.
• Strong financial acumen.
• Organization, analytical, and planning skills.
• Effectively communicate, orally and in writing.
• Ability to gain the respect and trust of direct reports as well as company leadership.
• Effectively handle and manage confidential and sensitive information.

Why Work for A&W?

We take pride in what we do, and the food we serve!

To keep the brand in line with its 100 year old roots, A&W not only stands by its slogan: “All American Food,” made fresh to order, it also stays true to the Root Beer recipe, which is until this day made fresh from scratch in each location!!

It all started with a dream when Co-Founder Roy Allen had the great idea to turn a classic sassafras root tea into a cold, creamy Root Beer on a hot day. Beginning with the first Root Beer stand in 1919, Roy Allen himself handed out his first handmade soda during a parade in Lodi, CA, to welcome home returning WWI vets. From that day on, A&W has taken pride in opening over 1,000 locations, while staying deeply connected to the small-town communities that have supported us through out the years.

Pay: $60k - $70k Including Bonuses

Benefits:

• Profit Sharing
• 2 weeks paid time off
• Health, Dental and Vision Insurance
• Life and Disability Insurance
• 401k

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Ability to Commute:

• Spearfish, SD 57783 (Required)

Ability to Relocate:

• Spearfish, SD 57783: Relocate before starting work (Required)

Work Location: In person