Address
Form of work
SalaryAbout DAI:
DAI is a leading Information Technology Managed service provider with a long track record of providing End-to-End Application portfolio management to various large corporate and government clients. Some of the areas include high end Custom Application Development, mission critical Database Management, complex 3rd party and vendor application management, Geographical Information Systems management and Complex Enterprise ERP.
Position Title: ArcGIS Utility Network Mid-Level Specialist
Location: Remote / Must live in Indiana
Job Description:
DAI is actively seeking an ArcGIS Utility Network Specialist for our Fort Wayne, Indiana office, with a flexible mostly remote, with some in-office work, arrangement. This position involves leading client-facing services, planning, implementing, and maintaining one of the largest ArcGIS Enterprise deployments. The role demands extensive experience with ArcGIS Utility Network, specifically within ArcGIS Enterprise versions 10.9.1 and/or 11.x. Ideal candidates will have a strong client-oriented approach and adeptness in diagnosing and resolving issues through a ticketed SLA-based workflow. If you're passionate about GIS technology and driven to solve complex utility sector challenges, this role offers a unique opportunity to make a significant impact. Good written and verbal communication and especially strong people skills are required, with an emphasis on client relations.
This is an opportunity to work for a company with a solid reputation, stable environment, and one that truly cares about their employees.
Experience Level:
Mid Level (3+ Years)
Responsibilities:
- Spearhead the planning, implementation, and maintenance of ArcGIS Utility Network deployments, tailored to meet client requirements.
- Act as the principal client liaison, offering expert consultancy, managing expectations, and delivering exceptional service.
- Design and manage custom GIS solutions, services, and workflows that capitalize on the Utility Network.
- Troubleshoot and resolve ongoing issues, utilizing a ticketed SLA-based workflow for effective management.
- Ensure the integrity, security, and compliance of all GIS solutions.
- Provide high-level technical support and training to clients and internal teams, promoting the optimal use of GIS applications.
- Conduct systematic performance evaluations of GIS systems, advocating for and executing necessary upgrades or enhancements.
- Stay abreast of the latest in GIS technology, methodologies, and industry standards.
Qualifications:
- Bachelor’s degree in GIS, Geography, Engineering, Computer Science, or related fields or equivalent working knowledge.
- Over 3 years of experience with ArcGIS Utility Network, with in-depth knowledge of ArcGIS Enterprise versions 10.9.1 and/or 11.x.
- Demonstrated success in a client-facing role, underscored by superb communication and stakeholder management skills.
- Proficient in analytical and problem-solving techniques, with a track record of addressing issues through a ticketed SLA-based workflow.
- Expertise in database management, Python scripting, and ArcGIS automation.
- Leadership qualities with the capability to steer teams and projects towards success.
Why Join Us?
- Be an integral part of one of the largest ArcGIS Enterprise deployments, leading the way in innovative GIS solutions for the utility sector.
- Engage in a pivotal client-facing role, influencing the direction and success of our GIS initiatives.
- Benefit from a flexible work environment, allowing for both remote and some in-office engagements.
- Join a culture that values learning, development, and professional growth within a pioneering GIS community.
Job Type: Full-time
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: Remote
