Address
Form of work
SalaryRound One Entertainment is looking to hire closing shift associates for our Amusement department. The location for our facility is in Aurora, IL at the Fox Valley Mall.
This position is responsible for providing exceptional customer service while supporting the operation of the Amusement Department - Game Card Counter, Redemption Counter, Crane, and Floor.
Essential Duties:
This position is responsible for providing exceptional customer service while supporting the operation of the Amusement Department - Game Card Counter, Redemption Counter, Crane, and Floor.
Essential Duties:
- During assigned shifts engage customers to determine their needs are met.
- Maintain inventory levels in amusement games.
- Maintain games and counters clean and visibly attractive to customers’ eyes.
- Respond responsively, and politely with a friendly demeanor to customers’ requests.
- Answers phone calls for all general inquiries.
- Performs special projects and other miscellaneous duties as assigned by management.
Non-Essential Duties:
- Conducts alcohol and age restriction control in accordance with company policies.
- Conducts lost and found procedures in accordance with company policies.
- Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
- Complies and maintains confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Qualifications:
- High School diploma.
- A minimum of one to two years of experience in a hospitality or retail environment.
Work Environment:
- While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
- The noise level in the work environment is usually loud.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
- The employee is required to stand and walk for extended periods of time without breaks during busy times.
- In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
- Lifting and/or moving up to 100lbs with assistance is required.
Benefits:
- 1 hour of time to play (non-prize) arcade games per week.
- 90 minutes of bowling per week (shoes included).
- 1 hour of karaoke/billiards per week.
- 50% discount on food items per working shift.
- 1 free beverage per working shift.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information.
